Jesse Dison

Jesse Dison has been installing, training, and consulting with customers on their point of sale systems for over 20 years here in Alaska. He is a great resource for all your point of sale questions and is also known to be a fierce Alabama football fan.
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Recent Posts

Tech Tip: Changing the Router in an Aurora System

By Jesse Dison | Apr 24, 2018 9:31:46 AM

Tech Tip for changing the router in your Aurora NCC System:

It's a windy, snowy day in  Alaska.  Power goes out and comes on with a power surge.  Everything for your system comes back on but the router.  What do you do? 

If you have a backup router or order a new one, just plugging it into your system may not work.  If it is the same brand of router you stand a better chance of it working.  If it a different brand of router, it will not work until you do the following. 

  1. Turn off the back office computer and all registers.
  2. Plug up the new router and wait at least 2 minutes.
  3. Turn on the computer in the office and let it load completely.
  4. Turn on the registers.
  5. Look at the PDS monitor (former blog article) and make sure they are all connected. If not connect please call the support line.

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Tech Tip: If the Registers Do Not Show"TOTALS CLEARED" in the Morning

By Jesse Dison | Mar 27, 2018 5:45:55 PM

Tech Tip:  On the Aurora NCC Point of Sale System, registers must show "Totals Cleared" before starting a new day. If it does not, it means that the computer in the back did not communicate with the registers.

If you do not do the following, totals may be lost!

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NCC Releases Version 4.4.1.4 for our Aurora Systems

By Jesse Dison | Dec 4, 2017 12:19:28 PM

Today NCC Update released 4.4.1.4.  for our Alaska Tough POS.

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Heads Up - NCC Is Releasing Version 4.4.1.4 for our Aurora Systems

By Jesse Dison | Nov 30, 2017 9:53:03 AM

Next week NCC will be releasing 4.4.1.4.  We will keep you updated after it is released and let you know about any new features, updates, what needs to be upgraded, etc.

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NCC Releases Version 4.4.1.3 for our Aurora Systems

By Jesse Dison | Apr 13, 2017 1:30:52 PM

See the lastest NCC update for the NCC POS System for our Aurora Alaska Tough POS

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NCC Releases Version 4.4 for our Aurora Systems

By Jesse Dison | Nov 1, 2016 6:09:00 PM
See the lastest NCC update for the NCC POS System for our Aurora Alaska Tough POS
    • Enhancements to our Datacap Semi-Integrated (EMV) Interfaces
      • Tip Adjust
      • Void/Reversal
    • Enhancements to Built-In Loyalty
      • Set Discounts/Coupons as Rewards
      • Print Customer Information and Points Balance on Receipts
      • Look up and Print Customer Point Balance
    • Display Groups
      • An all new way to utilize template screens as an alternative to by Department
      • Use as Fast Bar Screens, Special Instructions, Forced Modifiers, and Allowed and Included Modifier Screens
    • Questions?  Contact our Support Department at 907-243-2683

 Contact our Customer Support Department

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