Tech Tip: If the Registers Do Not Show"TOTALS CLEARED" in the Morning

By Jesse Dison | Mar 27, 2018 5:45:55 PM | Aurora, Tech Tip, PDS Monitor

     

Tech Tip:  On the Aurora NCC Point of Sale System, registers must show "Totals Cleared" before starting a new day. If it does not, it means that the computer in the back did not communicate with the registers.

Aurora - Totals Cleared

If you do not do the following, totals may be lost!

Make sure all the terminals are logged out. Go to each one and press Logout before doing the end of day.

Go to the back office computer (PC) - Check the PDS Monitor on the PC (small icon by the time on start bar).

(The PDS icon may also be in the hidden icons button which is accessed by pressing the triangle (^) to the left of the speaker icon.)

PDS monitor

 

Make sure all the terminals have "connected" by it.

If not started, press Start PDS. If it is started, press Stop PDS, then Start PDS.

PDS Monitor 2

 

 If you have any questions, please contact our support department at 907-243-2683.

 Contact our Customer Support Department

 

 

 

 

About The Author

Jesse Dison has been installing, training, and consulting with customers on their point of sale systems for over 20 years here in Alaska. He is a great resource for all your point of sale questions and is also known to be a fierce Alabama football fan.