COVID-19 Resources for Restaurants, Grocery, and Retail

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COVID-19 Best Practices from NGA

Apr 6, 2020 5:38:13 PM / by Lynn Skurla Perkins

The members of tBest Practice - Text in Blue Color on Dark Digital Background.he National Grocers' Association have shared a list of their tips.

NGA has compiled the following list of common practices that members have shared with others. Remember, communication with your customers and employees is paramount.

  • Communicate with your customers the steps your business is taking to protect against COVID-19
  • Educate employees and customers on CDC-recommended hygiene procedures and social distancing actions
  • Institute additional mandatory cleaning or sanitizing schedules and directions around stores
  • Increase or add hand sanitizing stations around your stores for customers and employees
  • Update and communicate your sick leave and paid-time-off policies to your employees regarding COVID-19
  • Encourage any employees who have flu-like symptoms to stay home
  • Identify hard-to-cover positions and implement cross-training to prepare for coverage issues
  • Assign employees to regularly sanitize shopping carts and other high-traffic or high-touch areas
  • Institute purchasing limits on high demand items and household staples (toilet paper, hand sanitizer, cleaning products)
  • Stay in communication with local and state health officials and make sure your company is receiving regular updates
  • Consider changing regular store hours to encourage grocery shopping at lower traffic times
  • Schedule specific hours of operation for vulnerable populations to shop without other customers
  • Expand remote shopping options if available (click-and-collect, delivery, pick-up, shop-by-phone)
  • Consider temporarily closing salad bars, buffets, and other ready-to-eat or sample offerings in stores
  • Ask customers to implement social distancing (six feet per person) while standing in checkout lines

Tags: Grocery Point of Sale, COVID-19 Safety, Best Practices

Lynn Skurla Perkins

Written by Lynn Skurla Perkins

Lynn grew up in the point of sale and cash register industry working in the family business – and is now at the helm of Skurla's POS Solutions. She enjoys working with local Alaskan businesses, especially restaurants, grocery stores, and retail operations - helping them control costs and increase revenues through well managed point of sale solutions. Besides running the company, Lynn has also served on the Board of Directors, and as Chairman of the Board, for the Retail Solutions Provider Association. In her spare time, she loves cooking, camping and volunteering with organizations that are passionate about helping children.

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