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Staff Shortage? - Here is How Your Point of Sale Can Help

May 12, 2021 4:18:59 PM / by Lynn Skurla Perkins

Everywhere we turn, it seems like restaurants are struggling to find employees.  We are hearing stories of having to reduce hours, postpone openings, closing on days they don't have enough employees to run the business, etc.

Laminated handwritten Help Wanted sign in window of ice cream and yogurt shop in tourist town-1

Between COVID concerns and staff shortages, restaurateurs are really having to work extra hard these days to keep their doors open.

Below are some ideas to help reduce staffing needs, save time, and lower costs.

Use your point of sale for order taking and cashiering - with dine-in, online ordering, pay at the table web menus, and other time saving features.

Let's take a closer look at dine-in, as an example:

The customer simply scans a QR code on the table, places and pays for their order on their phone - eliminating the need for a dedicated server to attend to that table.  

The same goes for online ordering - the customer places the order, freeing up staff from answering phones and entering orders into the point of sale system.

With pay at the table, you can reduce staff at cashier or hostess payment stations, freeing these employees for other tasks.

Use integrated web menus - place QR codes in key locations - the windows, on tables, or anywhere a customer is waiting.  And don't forget to place a link on your website and Facebook pages.  Using a web menu saves time and money - no need to print pages and pages of menus, reduce staff time bringing menus to the tables, etc.

Want to learn more way to save time and money with point of sale systems, such as EdgeServ POS or other POS systems?

Make an appointment

Tags: online ordering, Pay at the Table, EdgeServ POS, Labor Costs

Lynn Skurla Perkins

Written by Lynn Skurla Perkins

Lynn grew up in the point of sale and cash register industry working in the family business – and is now at the helm of Skurla's POS Solutions. She enjoys working with local Alaskan businesses, especially restaurants, grocery stores, and retail operations - helping them control costs and increase revenues through well managed point of sale solutions. Besides running the company, Lynn has also served on the Board of Directors, and as Chairman of the Board, for the Retail Solutions Provider Association. In her spare time, she loves cooking, camping and volunteering with organizations that are passionate about helping children.

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