COVID-19 Resources for Restaurants, Grocery, and Retail

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Staff Shortage? - Here is How Your Point of Sale Can Help

May 12, 2021 4:18:59 PM / by Lynn Skurla Perkins posted in online ordering, Pay at the Table, EdgeServ POS, Labor Costs

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Everywhere we turn, it seems like restaurants are struggling to find employees.  We are hearing stories of having to reduce hours, postpone openings, closing on days they don't have enough employees to run the business, etc.

Between COVID concerns and staff shortages, restaurateurs are really having to work extra hard these days to keep their doors open.

Below are some ideas to help reduce staffing needs, save time, and lower costs.

Use your point of sale for order taking and cashiering - with dine-in, online ordering, pay at the table web menus, and other time saving features.

Let's take a closer look at dine-in, as an example:

The customer simply scans a QR code on the table, places and pays for their order on their phone - eliminating the need for a dedicated server to attend to that table.  

The same goes for online ordering - the customer places the order, freeing up staff from answering phones and entering orders into the point of sale system.

With pay at the table, you can reduce staff at cashier or hostess payment stations, freeing these employees for other tasks.

Use integrated web menus - place QR codes in key locations - the windows, on tables, or anywhere a customer is waiting.  And don't forget to place a link on your website and Facebook pages.  Using a web menu saves time and money - no need to print pages and pages of menus, reduce staff time bringing menus to the tables, etc.

Want to learn more way to save time and money with point of sale systems, such as EdgeServ POS or other POS systems?

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A Must Read for Online Ordering for Restaurants!

Apr 6, 2020 5:35:15 PM / by Lynn Skurla Perkins posted in online ordering, COVID-19 Success Stories

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During this crisis, we are all learning together as we go.  We have been talking to customers and attending all sorts of webinars to help with best practices for online ordering.  

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The New Normal? We Hope Not!

Apr 6, 2020 4:57:09 PM / by Lynn Skurla Perkins posted in Tips on How to Increase Revenue, online ordering, delivery, COVID-19 Safety

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The Shift Towards Delivery and Take Out

Today I had the opportunity to attend a "town hall meeting" with over 1,400 restaurateurs across the country.  It was only for an hour and they will be holding more, so I highly encourage you to attend when you can.  There were some great ideas and success stories from restaurant owners - many that have been shut down for over a week - and they were eager and willing to share their stories.

The tone was overall optimistic - but the general consensus was that in the short term, restaurant owners needed to make some adjustments.  Below is an article that they shared, with some really great tips on how to make those changes in order to survive and thrive in the coming days: 

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