More than ever, consumers are using online ordering/delivery/pickup services to buy their groceries.
And now that they are used to the convenience and ease of ordering, grocery delivery services are here to stay. It's fast, easy and customers are often willing to pay more for this service.
According to a recent article from Business Insider:
- The coronavirus pandemic is pushing consumers to buy essential products digitally, which is rapidly accelerating adoption of online grocery services in the US.
- 75% of online grocery shoppers still shopped with their first-ever online provider, per a survey from Bain and Google from 2018. So, the grocers that meet the most consumers' needs during the pandemic will likely lead the industry even after it subsides.
- The online grocery services that are best able to handle surging order volume will likely be the most popular services after the pandemic subsides because consumers will be able to rely on those services to consistently bring them groceries.
Don’t lose business to other grocery retailers, start offering delivery today! Contact Skurla's POS Solutions to discover the online ordering and delivery solutions that can drive customers to your store - and keep them coming back.