Grocery POS News

Check Out Our New Online Store!

Jul 24, 2020 5:07:50 PM / by Lynn Skurla Perkins posted in Thermal Paper, Skurla's Online Ordering, Paper Rolls, Supplies, credit card paper

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Life is hard enough now as it is. So we decided to make it easier than ever for you to order paper rolls and ribbons for your business with our new online store.

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Priority for Hands-off Technology in Stores and Restaurants - by RSPA

Jul 24, 2020 10:30:00 AM / by Lynn Skurla Perkins posted in Retail POS, RSPA, COVID-19 Safety, Contactless Payment

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RSPA (the Retail Solutions Providers Association shared an executive conversation with Aaron Weiss, Vice President & General Manager, Retail Solutions Business Unit at HP, and Joe Jenson, VP, Internet of Things Group – General Manager, Retail, Banking, Hospitality & Education at Intel, discuss with Incisiv Research Chief Customer Officer Dave Weinand  about key hands-off technology imperatives such as contactless, remote monitoring, and the latest in pickup and delivery.

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Surcharging and Cash Discounting Explained

Jul 23, 2020 12:47:00 PM / by Lynn Skurla Perkins posted in Heartland Restaurant, Surcharging, Cash Discounting

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Heartland recently shared this article with us, and we thought it would be helpful to share with you too:

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Independence Weekend Office Hours

Jul 1, 2020 11:22:12 AM / by Lynn Skurla Perkins

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Our office will be closed on Friday, July 3rd in observance of Independence Day. We will re-open on Monday, July 6th.

However, we understand the importance of customer service and issues that may arise during this busy weekend.

If you have an emergency, please call 907-243-2683 and follow the prompts to page our after hours technician.  We will be glad to assist you.

For support hours and information, click here.

Have a Safe and Happy 4th of July - from the Team at Skurla's!

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Curbside Pickup for Supplies Extended

Jun 29, 2020 4:56:33 PM / by Lynn Skurla Perkins posted in Supplies, Emergency Supplies, COVID-19 Safety

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For the safety of our customers and employees, we are have extended curbside pickup and delivery for paper, ribbons and labels and other misc. supplies.

Order online for extra convenience!

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Would Customers Mind Paying a Convenience Fee?

Jun 29, 2020 3:45:52 PM / by Lynn Skurla Perkins posted in Surcharging, Credit Card Fees, Convenience Fees

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During the pandemic, it is now common to see convenience fees in many industries and businesses - for grocery delivery and pickup, restaurant delivery and pickup, to help cover increased overhead costs for sanitizing and other regulation.

The other "convenience fee" that is becoming more mainstream is a fee for the convenience of using a credit card.  In technical terms, it is called surcharging, but many business owners think of it as a fee passed on to the customer for the convenience of using a credit card vs paying in cash.  Typical fees charged are 3.99%.  On a $10 sale that translates to roughly .40 cents per transaction.  

While this seems like a relatively small amount, for a business when you add that up over all your credit card transactions, now we are talking some real money.  For a customer with $50,000 in monthly credit card sales, this translates into ~ $2,000 savings in credit card fees per month or $24,000 per year!  Now that gets a person's attention.  

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Grocery Delivery is Here to Stay

Jun 10, 2020 10:15:00 AM / by Lynn Skurla Perkins posted in Alaska Grocery System, Grocery Point of Sale, Grocery Delivery

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More than ever, consumers are using online ordering/delivery/pickup services to buy their groceries. 

And now that they are used to the convenience and ease of ordering, grocery delivery services are here to stay.  It's fast, easy and customers are often willing to pay more for this service.

According to a recent article from Business Insider:

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What is Metrology and What Does It Have to With Your Grocery Store?

Jun 8, 2020 1:06:33 PM / by Lynn Skurla Perkins posted in Grocery Point of Sale, grocey scales

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I recently found this in the Mettler Toledo Scale Newletter: 

"Metrology is the science of measurement, and the scientific tool at the heart of every service counter transaction is the weighing scale."

Here is a list of terms that affect precision measurement for all of in-store weighing solutions:

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Understanding Daily Discounting

May 27, 2020 1:24:56 PM / by Lynn Skurla Perkins posted in Accepting Credit Card Payments, Credit Cards, daily discounting

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One of our processing partners, Clearent, offers insights to the differences between the Daily Discount and the Monthly discount for credit card fees and why it might be useful during this economy:

The Power of Daily Discount

Credit card processors typically offer two billing options, Daily Discount and Monthly Discount. The difference between the two is the timing of when the fees are deducted from the merchant’s account.

The impact of COVID-19 on our economy has led many small business owners and consumers to take a closer look at their expenses and work harder to stick to a budget.

And,.as COVID-19 continues to impact our economy, Daily Discounting can be used as a helpful budgeting tool.

Daily Discount is when fees are deducted from the merchant’s daily sales volume – a little bit at a time. With Monthly Discount, the merchant receives the gross deposit from their sales and their credit card processor deducts all fees at once.

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Grocery Stores to Implement eWIC

May 21, 2020 5:32:12 PM / by Lynn Skurla Perkins posted in EBT, Auto-Star, Grocery Point of Sale, State of Alaska eWIC, WIC, Integrated eWIC, eWIC POS

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With the acceptance of eWIC, many independent grocers are scrambling to make this transition.  One of our grocery POS Vendors, Auto-Star, provides grocery retailers an efficient method of accepting eWIC cards, while offering customers a quick and convenient checkout experience.

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and infants and children up to age five.  Previously, these funds were distributed by checks that could then be used to purchase nutritional items from authorized grocers.

The new eWIC program replaces paper vouches allowing nutrition and food benefits to be processed like a debit card, integrated into the grocers point of sale.  Benefits include:

  • Faster throughput at the checkout
  • Improved customer service
  • Fewer errors compared to check cashing
  • Increased privacy and security for WIC participants
  • The ability to purchase items over multiple visits
  • Minimal cashier training
  • Seamless inventory management

“We are excited to offer the eWIC integration to supermarkets across the country as part of our commitment to helping independent grocers better manage and grow their business,” said Josh Wintoniak, Sales Manager of Auto-Star.

"Our WIC program is moving from checks to an Electronic Benefit Transfer (EBT) card we're calling "eWIC." The new eWIC card looks like a debit card and has all of your family’s WIC benefits in one place."

  • It's Fast
  • Saves time at checkout!
  • It's Flexible
  • Buy as little or as much of your WIC food at a time!
  • It's Simple
  • No more paper checks!

Now with eWIC integrated right into the store's POS, it will be easier and more discreet for families to shop. No more separating WIC items at checkout and paying with a paper check.

Watch the video below to see how fast and easy it is to process WIC transactions with integrated eWIC.

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