We know that you have a million things on your minds right now, so we want to help you and your business with this process.  February will be here before you know it - so we want to help you prepare now.  

We have been in communication with the folks in the Tax Department at the Municipality of Anchorage and are meeting with them again today to get clarification on some of the details.  In the meantime, we wanted to share with you some of the resources from their website.  You can read more on MOA's website or download their informative presentation from this link.

After our meeting, we will be sharing more details on collecting, reporting, and auditing requirements.  We will also be providing specific instructions for our customers that are affected by this new tax.

Here are some of the highlights from their presentation:

Important Dates:

• December 1, 2020: Online registration opens
• February 1, 2021: Begin collecting alcohol tax
• March 15, 2021: Last day to register for certificate without incurring late registration penalty of $250
• March 31, 2021:  Last day for filing first monthly tax return reporting taxable sales
and tax due;  Last day for remitting tax due for the reporting month of February

We have some wonderful local food options in Alaska.

At Skurla's we are always looking at ways to improve customer service.  And while you may not be able to phone home, our new system will allow us to answer your calls any place, any time, with our new Microsoft Teams Calling System. 

We can take your call on our smart phone, tablet, computer and even on a traditional phone.  And if you want to "talk" to us face to face, we even have a meeting app and conference phone number.

We were motived to migrate to a cloud solution at the beginning of the pandemic - as we are committed to providing seamless customer service no matter what the situation - working at home, in the office or wherever.

In the beginning, I am sure it will be a learning curve, so we appreciate your patience.

To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.

The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.

Ken Blanchard coined the term “raving fan” to describe a customer who is so overwhelmed and floored by the customer service they’ve received that they can’t stop telling everyone about it.

I thought I would share some of the highlights of this book to share with our customers:

MEDICINE HAT, AB and ANCHORAGE, AK – Auto-Star Compusystems Inc., an innovative developer of grocery software, and Skurla’s POS Solutions, Alaska’s premier POS and IT solution provider, are excited to announce an integration with the Star-Plus point of sale and Alaska eWIC program. 

The solution provides retailers an efficient method of accepting eWIC cards, while offering WIC participants a number of benefits including:

• A quick and convenient checkout experience
• Increased privacy and security
• Improved customer service
• Fewer errors and loss due to unsigned or expired checks
• The ability to purchase items over multiple visits

 The Alaska eWIC card looks like a debit card and can be used to purchase WIC approved foods. With eWIC integrated directly into the retailers point of sale, the system will automatically check the balance on the customer's card and verify that the purchases are WIC eligible.

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, infants, and children up to age five. The USDA requires that all states implement electronic benefit transfer (EBT) for WIC program benefits by October 1st, 2020. For more information on the Alaska eWIC program, please visit http://dhss.alaska.gov/dpa/Pages/nutri/wic/eWIC.aspx.

For your point of sale supply needs, we offer delivery, curbside pickup and old-fashioned USPS for shipment methods! And you can order them online!

Our office will be closed on Monday, September 7th, to observe Labor Day. 

However, we understand the importance of customer service and issues that may arise during the holiday.

If you have an emergency, please call us at 243-2683 and follow the prompts to page our after hours technician.  

For support hours and information, click here.

Have a safe holiday weekend - from the team at Skurla's!

Check out the supplies we have to help you during the pandemic.  We have tamper-proof labels, cleaning supplies and can source items like Counter Top Shields and Sneeze Guards.

We posted this originally back in 2017 - but thought it was worth re-posting as an important reminder!  Today more than ever, you need every $ in your bank account.

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In some businesses, credit sales account for over 80% of their daily sales.  If this is your business, you are depositing very little cash every day.  And while most of us count for and reconcile the cash, are you reconciling your daily credit card deposit to the credit card batches that actually go into the bank?  It seems easy and automatic, but here are a few tips and tricks we have learned over the last couple of decades installing integrated credit card systems.

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