Grocery POS News

Nunamiut Grocery Newest Updates!

Jul 16, 2021 10:33:00 AM / by Carrie Weinfurter posted in POS Alaska, grocery system alaska, Skurla's customers, Auto-Star, Skurla's POS Solutions, Team Skurla's

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If you're ever headed up north to Anaktuvuk Pass, you'll probably stop for groceries at Nunamiut Grocery. With a variety of groceries, hardware and more, this is a primary hub for the 341 residents there. The store is part of the Nunamiut Corporation, formed by the Alaska Native Claims Settlement Act in 1973.    

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We Want to Have You As a Raving Fan!

Sep 30, 2020 12:44:58 PM / by Lynn Skurla Perkins posted in Skurla's customers, Our Customers

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To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.

The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.

Ken Blanchard coined the term “raving fan” to describe a customer who is so overwhelmed and floored by the customer service they’ve received that they can’t stop telling everyone about it.

I thought I would share some of the highlights of this book to share with our customers:

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