Grocery POS News

Mekong Market Opens Second Location in Midtown Anchorage

Jun 3, 2022 4:53:52 PM / by Connie Webb posted in Skurla's customers, updates, Excellent Customer Service, Grocery and Convenience Store Point of Sale, Skurla's Point of Sale, EBT, Grocery Point of Sale, Team Skurla's

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Our team at Skurla's wants to congratulate our friends at Mekong Market for the opening of their second location in Anchorage! This phenomenal market is located at the Bering Village in midtown Anchorage. This market will meet all your needs for Asian and Pacific Island specialty grocery items, but you cannot complete any grocery trip without grabbing a bite to eat from their hot bar. A personal go to for us.

Mekong Market needed a POS that could be multi-functional to handle retail, grocery, and hot bar purchases. Skurla's Grocery system powered by Auto-Star was the perfect fit. We were able to integrate credit card processing and EBT transactions to be an all in one transaction.  Our favorite POS systems are always modern, easily accessible, and cost effective for our customers, which is why we love Auto-Star. Mekong Market signed up for our PAS (Point of Sale as a Service) program. With one monthly fee they have an all- inclusive point of sale that comes with hardware, software, and in person support from our team at Skurla's. Utilizing PAS you will never have to stress over your point of sale, we are with you every step of the way. The Skurla's guarantee. Head over to Mekong Market to see our POS in action and try their delicious food!

Point of Sale As A Service!

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The Heart of Skurla's - Part 2

Jan 25, 2022 12:11:02 PM / by Thomas Greenman posted in Skurla's customers, Skurla's POS, core values, Mission

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Last month we shared that every year around the holidays, the Skurla’s team meets for a day to review the previous year and set a course for “the ship” for the coming year.

 We like to refer to the business as a ship because at Skurla’s, we are an “all hands” type of company, meaning we are all pitching in, doing our part to make sure we are doing the right thing for our company and our customers. It’s an opportunity for the “crew” to be a part of the decision-making process and make sure everyone is “onboard” for the course we’re setting.

Here is Part 2 of the "Heart of Skurla's" -

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The Heart of Skurla's

Jan 3, 2022 3:31:32 PM / by Thomas Greenman posted in Skurla's customers, Skurla's POS, core values, Mission

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Every year around the holidays, the Skurla’s team meets for a day to review the previous year and set a course for “the ship” for the coming year. We like to refer to the business as a ship because at Skurla’s, we are an “all hands” type of company, meaning we are all pitching in, doing our part to make sure we are doing the right thing for our company and our customers. It’s an opportunity for the “crew” to be a part of the decision-making process and make sure everyone is “onboard” for the course we’re setting.

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Nunamiut Grocery Newest Updates!

Jul 16, 2021 10:33:00 AM / by Carrie Weinfurter posted in POS Alaska, grocery system alaska, Skurla's customers, Auto-Star, Skurla's POS Solutions, Team Skurla's

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If you're ever headed up north to Anaktuvuk Pass, you'll probably stop for groceries at Nunamiut Grocery. With a variety of groceries, hardware and more, this is a primary hub for the 341 residents there. The store is part of the Nunamiut Corporation, formed by the Alaska Native Claims Settlement Act in 1973.    

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We Want to Have You As a Raving Fan!

Sep 30, 2020 12:44:58 PM / by Lynn Skurla Perkins posted in Skurla's customers, Our Customers

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To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.

The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.

Ken Blanchard coined the term “raving fan” to describe a customer who is so overwhelmed and floored by the customer service they’ve received that they can’t stop telling everyone about it.

I thought I would share some of the highlights of this book to share with our customers:

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