Point of Sale Resource for Businesses in Alaska

We Might Not Be Who You Think We Are

Oct 30, 2020 2:47:47 PM / by Thomas Greenman

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High Priced - NO!  Five Star Service - YES!

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Premade Thanksgiving Dinner? Asking For a Friend.

Oct 30, 2020 9:00:00 AM / by Lynn Skurla Perkins

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We have some wonderful local food options in Alaska.

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E.T. Phone Home? Kind of....

Oct 28, 2020 10:56:11 AM / by Lynn Skurla Perkins posted in Excellent Customer Service

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At Skurla's we are always looking at ways to improve customer service.  And while you may not be able to phone home, our new system will allow us to answer your calls any place, any time, with our new Microsoft Teams Calling System. 

We can take your call on our smart phone, tablet, computer and even on a traditional phone.  And if you want to "talk" to us face to face, we even have a meeting app and conference phone number.

We were motived to migrate to a cloud solution at the beginning of the pandemic - as we are committed to providing seamless customer service no matter what the situation - working at home, in the office or wherever.

In the beginning, I am sure it will be a learning curve, so we appreciate your patience.

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Fully Integrated Pay at the Table with EdgeServ and the PAX A920

Oct 5, 2020 3:46:54 PM / by Lynn Skurla Perkins posted in Restaurant Technology, Pay at the Table, Improve Restaurant Operations, EdgeServ POS

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EdgeServ POS Releases Version 2020.5 with Pay at the Table Applications, Utilizing the PAX A920

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We Want to Have You As a Raving Fan!

Sep 30, 2020 12:41:39 PM / by Lynn Skurla Perkins posted in Skurla's customers, Our Customers

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To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.

The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.

Ken Blanchard coined the term “raving fan” to describe a customer who is so overwhelmed and floored by the customer service they’ve received that they can’t stop telling everyone about it.

I thought I would share some of the highlights of this book to share with our customers:

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Auto-Star and Skurla’s POS Offer Integrated eWIC Solution for Retailers

Sep 30, 2020 9:55:27 AM / by Thomas Greenman posted in eWIC, State of Alaska eWIC, Independent Grocer

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MEDICINE HAT, AB and ANCHORAGE, AK – Auto-Star Compusystems Inc., an innovative developer of grocery software, and Skurla’s POS Solutions, Alaska’s premier POS and IT solution provider, are excited to announce an integration with the Star-Plus point of sale and Alaska eWIC program. 

The solution provides retailers an efficient method of accepting eWIC cards, while offering WIC participants a number of benefits including:

  • A quick and convenient checkout experience
  • Increased privacy and security
  • Improved customer service
  • Fewer errors and loss due to unsigned or expired checks
  • The ability to purchase items over multiple visits

 The Alaska eWIC card looks like a debit card and can be used to purchase WIC approved foods. With eWIC integrated directly into the retailers point of sale, the system will automatically check the balance on the customer's card and verify that the purchases are WIC eligible.

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, infants, and children up to age five. The USDA requires that all states implement electronic benefit transfer (EBT) for WIC program benefits by October 1st, 2020. For more information on the Alaska eWIC program, please visit http://dhss.alaska.gov/dpa/Pages/nutri/wic/eWIC.aspx.

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COVID-19 Can't Change How Alaskan's Enjoy Their Pizza and Beer

Sep 28, 2020 4:38:10 PM / by Lynn Skurla Perkins posted in Skurla's customers, Our Customers in the News, Our Customers, Excellent Customer Service

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Now that summer is over, we are taking time to reflect on some of the cool things that happened these last few months.

Summer activities in Alaska are all about getting the most out of the outdoors:

fishing, camping, and hiking, and eating outdoors. However, the pandemic put some hitches in our Alaskan summer, including our dining experiences. COVID-19 has changed many things, but Alaskans are known for their resiliency and ingenuity, even before experiencing a global pandemic. And, as Alaskans, we have found ways to adapt, while still enjoying our summer dining staples, like having pizza at Moose’s Tooth and Bear Tooth.

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Save Time and Money!

Sep 22, 2020 9:47:00 AM / by Lynn Skurla Perkins posted in Thermal Paper, Skurla's Online Ordering, Paper Rolls, Supplies, credit card paper

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For your point of sale supply needs, we offer delivery, curbside pickup and old-fashioned USPS for shipment methods! And you can order them online!

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