Reasons to work with a local point of sale company

By Lynn Skurla Perkins | Jan 3, 2017 4:18:41 PM

I found this article on the blog from NCC USA on why to work with a local point of sale provider - and thought it provided some valuable information.  At Skurla's, we are long term partners with our customers.  I always tell my customers - if you have a problem - you know where to find me!  We believe in local support and long term relationshipsl

Below is a copy of the blog:

Purchasing a point of sale (POS) system is an important investment that will have a direct impact on how efficiently your business operates. You likely spend a lot of time researching options that work best for your market or industry, looking for the features and functions your business needs, and matching prices to your budget. With so much attention focused on potential POS solutions, do you also research the best place to buy your POS system?

There are a number of reasons why working with a POS dealer is smart and strategic. Consider these three.

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Choosing a Point of Sale System for your New Business

By Lynn Skurla Perkins | Jun 10, 2016 11:10:22 AM

You are starting a business.  That is so exciting!  But, boy there are so many details!  Licenses, permits, finding a building, remodeling or maybe even new construction.

Then there is all the equipment you need to buy, people to hire, inventory and/or food products to purchase.  Signage, phone systems, marketing, furniture – the list goes on and on.

There are delays and hiccups along the way – and geez is that cash going quickly or what – and you aren't even open yet!

So sometimes, choosing a point of sale system is way at the bottom of a business owner's to-do list. 

Obviously we are biased, but let us give you just a few reasons why you might want to move the decision to purchase a point of sale system just a little higher up on that list: 

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Pesky Windows 10 Update Now Has Serious Consequences

By Jesse Dison | May 26, 2016 9:48:14 AM

How many of us Windows 7 users have seen the popup for “Free Windows 10 upgrade” in the lower right bottom of the screen and have clicked the “X” to make it go away? Simple little click, and you don’t have to look at it until your restart your computer when the popup magically comes back.

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Merchants Must Use Qualified Integrators/Reseller (QIR) Professionals

By Lynn Skurla Perkins | May 2, 2016 9:46:54 AM

With all the talk about EMV, PCI  and Security requirements have taken a back seat when talking about accepting credit cards at a business.

Did you know that any merchant installing a PA-DSS (payment application should be using a company that is a PCI-certified QIR professional?   The Payment Application Data Security Standard (PA-DSS) is the global security standard created by the Payment Card Industry Security Standards Council (PCI SSC). 

 An acquirer will not be allowed to board a merchant as of March 31st 2016 if they are not installed by a QIR.  (An acquiring bank, or acquirer, is a bank or financial institution that processes credit or debit card payments on behalf of a merchant.)

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Skurla's is QIR Certified

By Lynn Skurla Perkins | Apr 19, 2016 1:46:17 PM

Visa advised acquirers that as of January 2017, all new Level 4 merchants must use only Payment Card Industry (PCI)-certified QIR solutions providers for POS application and terminal installation and integration. 

Today we are happy to announce that we are a QIR Certified POS Provider.  A BIG shout out to Jesse Dison for the successful completion of the Qualified Integrators and Resellers course.

The Qualified Integrators & Resellers course provides an opportunity for eligible professionals of qualifying organizations to receive training and qualification on the secure installation of Payment Application Data Security Standard (PA-DSS)-validated payment applications into merchant environments in a manner that facilitates PCI Data Security Standard compliance.

To learn more about the Small Merchant Security Program Requirements download the security bulletin here.

 Download Bulletin

To learn more about how you can reduce your risk and PCI requirements, read the rest of the article here.

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How to Protect your Kitchen Printer

By Thomas Greenman | Apr 19, 2016 12:44:48 PM

In restaurants, kitchen printers are one of the items that get damaged, dirty or destroyed on a regular basis.  We found this cool and inexpensive plastic cover that will protect your printer and reduce kitchen printer repair costs.

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MICROS 3700 EMV Solutions

By Thomas Greenman | Feb 18, 2016 1:19:23 PM

We are pleased to announce that Oracle has opened up MICROS 3700 for EMV integration for third parties.  We have vetted and recommend the current solution provided by Elavon Payment Systems, Simplify, that offers an EMV solution for your MICROS System.

Elavon’s Simplify solution isa gateway processor very similar to the predominate Merchantlink solution most MICROS customers currently use.  Its secure gateway allows the use of EMV transactions as well as providing robust credit card security. 

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Rural Small Business Conference - Win $100!

By Lynn Skurla Perkins | Feb 9, 2016 1:13:32 PM

Great turn out at the Rural Small Business Conference today! Thank you to Alaska Village Initiatives - 25 years of sponsoring this show to benefit rural businesses and leaders!

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EMV Update From NCR Counterpoint

By Lynn Skurla Perkins | Dec 17, 2015 12:58:54 PM

An update from NCR Counterpoint on EMV:

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Budgeting for a POS System for your Restaurant

By Lynn Skurla Perkins | Dec 8, 2015 2:39:23 PM

You know you need a point of sale system for your restaurant.  Before investing and/or signing that contract, make sure you have considered all of following points when selecting your system.  Too many times, we have had customers tell us that when they selected their system, they didn't realize all the extra fees that they were being charged for - but it was too late, they had already signed the contract and were using the system.

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EMV is here and the world didn't stop turning.

By Lynn Skurla Perkins | Nov 25, 2015 9:01:35 AM

 Over the last year, we have seen many in the credit card industry try to create a sense of panic and/or urgency over the October 2015 EMV deadline.

We work with numerous independent software vendors and many payment partners.  I can tell you this - the majority were not ready by the deadline.  Why? Because there were no set standards defined by the industry.  Those that wanted to be ready had long waits to get certified.

I have been asking restaurant and retail owners these questions:

  1. How many chargebacks to you have every year due to lost or counterfeit credit card?  (The answer 100% of the time has been none or very little - i.e. maybe one over the course of the year?)

According to the information on the VISA website: Starting October 1, 2015, businesses that don't accept Visa chip card transactions may be responsible for any resulting counterfeit fraud

  1. How many credit cards do you personally own that has the EMV chip?  Most have told me that they don't have one yet.  Well, they shouldn't feel alone.  The card brands have not been able to get them all out in time.
  2. I ask them if they know the difference between Chip and PIN and Chip and Signature - most are only vaguely aware of the differences. (Click on this link for some valuable EMV definitions - https://pointofsalesolutions.wordpress.com/2014/10/22/emv-part-ii/). And when they find out that the industry has decided to adopt Chip and Signature for now, it doesn’t take them long to realize that Chip and Signature does nothing to prevent against lost or stolen cards being used in their establishment. 
  3. So many of our customers have received calls from random credit card companies – telling them YOU are at RISK! And you are out of compliance!

            Please do not confuse EMV with PCI Compliance – these are two separate issues. And as a business owner, you should be much more concerned about PCI Security and Compliancy.

Will EMV make you PCI Compliant? NO! See this article for a quick overview. https://www.pcicomplianceguide.org/will-emv-make-you-pci-compliant/

Or visit the PCI Security Council’s website to learn more about PCI Compliancy and EMV:

https://www.pcisecuritystandards.org/news_events/quick_resources/increasing_security_with_emv_chip_and_pci.php

 So what does this mean for your business?

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Choosing a Point of Sale System? Advice from the National Restaurant Association.

By Lynn Skurla Perkins | Nov 24, 2015 12:21:21 PM

    

As a restaurant owner or manager, where do you turn to find out unbiased information on purchasing a point of sale system?  Choosing a point of sale system in Alaska can present even tougher challenges - it takes time and money to go to industry events.  And there are so many point of sale vendors today – how do you chose?  Who do you trust?

Many restaurant professionals turn to the National Restaurant Association (NRA) for education and trusted advice.

According to the NRA - “Point of sale (POS) systems are one of the most critical business tools for restaurant operators like you. They are powerful operating systems —

but the functionality, associated fees and contracts can be complex. To help educate you and others in the restaurant industry, the National Restaurant Association offers our "8 Essential Elements" series for understanding POS systems and ownership. Use this information to educate yourself about POS practices and how you can protect your business — and your bottom line — from common POS pitfalls.”

To help restaurant owners and managers, the NRA has compliled a list of what they term “The 8 Essentials of POS System Ownership”.

Skurla's Point of Sale Solutions thinks this tool was so well thought out and helpful, that we wanted to share it with you.

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Help my Credit Cards and Gift Cards are Down! What do I do now?

By Lynn Skurla Perkins | Nov 11, 2015 3:42:46 AM

No Need to Panic!

Unfortunately, most businesses don't have an answer to a credit card disaster
or other critical issues.
With a current disaster plan in place, there's no need to panic.
Join us for "Holiday Disaster Survival Planning 101" on November 18th at 9AM,
and we will help you create your own step by step disaster plan and survive the holidays.
Fill out the form below and sign up today!
[contact-form to='thomas@skurlas.com' subject='Disaster Plan Sign up'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Comment' type='textarea'/][/contact-form]

Source: Help my Credit Cards and Gift Cards are Down! What do I do now?

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Take Beautiful Food Pictures on your Phone to Use for Online Ordering

By Lynn Skurla Perkins | Nov 5, 2015 2:45:46 AM

It used to be that you had to hire a professional to take pictures of your dishes for your online ordering application.  

Apps like Camera Plus,  Foodie,  and others,  can help you quickly and easily take beautiful food pictures to post on your Facebook page or to use for your online ordering system.

For help on getting online ordering  setup for your restaurant system or tips on how to take better food pitcures, keep reading below.

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ID Thieves Use Switch to 'Chip' Credit Cards as Fresh Scam Bait - NBC News

By Lynn Skurla Perkins | Nov 2, 2015 6:40:31 AM

Confusion over the switchover to new "chip" credit cards and delays in getting them to consumers are creating a golden opportunity for ID thieves.

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Gift Cards are a multi-BILLION dollar industry - is your business taking advantage?

By Lynn Skurla Perkins | Oct 30, 2015 3:11:31 AM

Gift card spending has grown from $40 billion in 2003 to over $100 billion in 2014, says the Mercator Advisory Group. According to the National Retail Federation’s Monthly Consumer Survey, they have topped the list of most requested gifts for the last eight years.

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The Pros and Cons of Tip Pooling http://

By Lynn Skurla Perkins | Mar 25, 2014 5:20:46 AM

The Pros and Cons of Tip Pooling
http://ow.ly/uV6w2

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Tips on how to create unique and memorabable experiences in your bar or restaurant

By Lynn Skurla Perkins | Mar 24, 2014 5:06:24 AM

Tips on how to create unique and memorable experiences in your bar or restaurant. http://ow.ly/uV5A2

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The National Restaurant Association chimes in about EMV

By Lynn Skurla Perkins | Mar 19, 2014 3:21:04 AM

The National Restaurant Association chimes in about EMV

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More information on EMV

By

RT @SCMagazine: MasterCard, Visa to push EMV; NFR calls for use of PINs | http://ow.ly/uzgWf

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Quick Tip to Protect Your Point of Sale or Cash Drawer from Theft

By Lynn Skurla Perkins | Mar 13, 2014 4:45:39 AM

Tips and Tricks from the Point of Sale World:

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Insight from Senior Retail Executives:

By Lynn Skurla Perkins | Nov 14, 2013 6:48:04 AM

Insight from Senior Retail Executives:

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Are you still using Windows XP in your business? Support ends soon.

By Lynn Skurla Perkins | Nov 8, 2013 1:37:01 AM

Are you still using Windows XP in your business? Don't forget - XP end of life is April 8, 2014 and affects security in your network and PCI compliancy. http://ow.ly/qDr5h

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Effective January 1, 2014, how you record tips may affect your business & your employees.

By Lynn Skurla Perkins | Sep 8, 2013 11:00:38 PM

Effective January 1, 2014, how you record tips may affect your business and your employees. http://ow.ly/oHlS5

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A breach can cost you money and customers.

By Lynn Skurla Perkins | Jul 25, 2013 12:18:00 AM

The PCI Security Council has a website for small business owners - https://www.pcisecuritystandards.org/smb/

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Employment Opportunity

By Lynn Skurla Perkins | Jun 27, 2013 4:43:12 AM

Jump-Start Your Professional Career -

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Free Email Marketing Webinar

By Lynn Skurla Perkins | Jun 27, 2013 2:55:08 AM

Spend 30 minutes to learn how integrated email marketing can drive instant results for your business.

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Business Software for Retailers, CounterPoint Demonstration

By Lynn Skurla Perkins | Jun 12, 2012 7:09:42 AM

Please join me for a demonstration on how the NCR Solution can make you a more profitable business. This hour long session will cover features and benefits contained in our retail business software solution, CounterPoint, including Point of Sale, Inventory Control, Purchasing, Reports, and a sales Dashboard. The webinar will also include basic information on our add-on services such as our e-commerce, email marketing, and SmartAlerts, which sends text or email messages to advise you of specific events going on in the store.

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BBQ in Spenard

By Lynn Skurla Perkins | Apr 23, 2012 6:30:50 AM

Spring is here! We even had our first Skurla's BBQ in the parking lot. Our second BBQ is this Friday, April 27th at noon. Come join us for some Tex-Mex burgers on the grill. We will be BBQing the last Friday of each month this summer - in support of the Spenard Chamber of Commerce -Last Friday in Spenard events.

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MICROS webOrdering eS

By Lynn Skurla Perkins | Mar 9, 2012 3:14:18 AM

MICROS Announces the Release of MICROS webOrdering eS - Call Skurla's POS Solutions @ 907-243-2683 for more information.

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Introducing our new MICROS Customer Care Plans!

By Lynn Skurla Perkins | Jan 5, 2012 8:04:40 AM

We are excited to introduce our new MICROS Customer Care Plans! Click on the link below to find out the details. Or call us at 907-243-2683. http://ow.ly/8jSQf

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Talk to a trained MICROS specialist in 2 minutes or less!

By Lynn Skurla Perkins | Jan 3, 2012 11:38:40 PM

You can now talk to a trained MICROS specialist in 2 minutes or less. Announcing our new, world-class, MICROS Customer Care Center! 1-855-412-2838 http://ow.ly/i/p2uS

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Top Restaurant Marketing Trends for 2012

By Lynn Skurla Perkins | Dec 20, 2011 11:20:28 PM

Top Restaurant Marketing Trends for 2012 http://ow.ly/85ZlD

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Help Support the Children's Meal Mission

By Lynn Skurla Perkins | Dec 7, 2011 11:30:05 PM

Support the Children's Meal Mission! we will donate 5% of all paper supply orders to the Children's Meal Mission in Alaska. Call Tessa at 907-243-2683 and mention this Mission. Visit their site:

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How will credit card fraud affect your business?

By Lynn Skurla Perkins | Nov 4, 2011 3:12:35 AM

How will credit card fraud affect your business? Every small business owner should read this article! http://ow.ly/7jrzh

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Celebrate National Tourism Month

By Lynn Skurla Perkins | May 6, 2010 3:17:00 AM

From the ACVB Website:

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