He Answers to Many Names, Just Not Tom

By Lynn Skurla Perkins | Oct 23, 2017 4:03:16 PM

Thomas Greenman came to Skurla's 9 years ago from Alabama.   (How weird is it that we have two employees from Alabama - yes, Jesse hails from that state, too.)  Thomas was originally hired as our Service Coordinator, moved up to Service Manager, then Operations and Sales.  

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Eye Opening Article - Anatomy of a Data Breach

By Lynn Skurla Perkins | Oct 4, 2017 1:45:16 PM

 

Data breach - those two words can (and should) scare the heck out of business owners.  It is everywhere in the news.  I think on some level, people are just throwing their hands up in the air at this point.  However, we don't want our customers to go through this experience - no one wants the CIA showing up at their back door or having their funds frozen because of a suspected breach.

 

To help you understand the impacts, we wanted to share this article by Justin Zeigler, the director of product development and marketing at Datacap Systems.  (Datacap Systems develops integrated payment interfaces for any type Point of Sale Application - so they are very in tune with security for point of sale systems.)  In this article, he discusses:

As a business owner, it is vital to understand the effects of a breach on your business, your customers and your employees.

Read this eye opening article below:

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Tourist Season - Yes, It is a Thing in Alaska

By Lynn Skurla Perkins | Sep 14, 2017 9:27:20 AM

It's September. What does that mean to many Alaskans? (Besides the fact that termination dust was sighted on the Chugach Mountains this morning.)

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What the Future Holds for Restaurants and Retail

By Thomas Greenman | Aug 29, 2017 3:47:28 PM

Our world is changing, quicker than some of us would like and for others, not quick enough.  All this change affects restaurants and retail like no other because your customers are on the forefront of these changes.  As your trusted Point of Sale (POS) provider, we find ourselves changing too.  We can’t just be a company that provides for you today, we also have to be able to provide for your future.  To help us do this, Skurla’s has been a member of RSPA (Retail Solutions Providers Association) for the better part of 40 years.  RSPA isn’t just for retail though.  At its heart are hundreds of POS providers and vendors, working together for a common cause: to help you.

Every year, RSPA members, vendors and partners meet at an event called RetailNOW.  I was fortunate to be able to attend and see what the future holds for restaurants and retail.  There were too many things to cover here but there were a few that stood out as key areas for merchants to take note of.

Customer engagement was one of the most popular areas that other POS dealers such as us were interested in.  A lot of this revolved around things like customer loyalty, data analytics (using it) and mobility.  These three things are fast becoming inseparable to the modern merchant.  They don’t have to exist together but when they do, it’s a big win for the customer and the merchant. 

  • Customer loyalty is a system that rewards the customer for coming back to a merchant and giving them repeat business. It’s usually offered up in the way of points that are redeemed for good and/or services.  The big change here is making it as easy as possible for not only the customers to participate but having the merchants staff understand the process and help the customers engage.  Your staff are the “face” of the business and if they are engaged in the process, they will sell it like no other.  But to make it easy, you need to make another change: mobility.
  • Mobility is a two-way street and your customers are already experts. If you don’t have the right mobility options to engage them, you’re falling behind.  New POS options have beacon technology, which enable merchants to know who is in the store or if they are close.  Utilizing this, smart merchants can know what a particular customer likes and market or sell to them direct and the customer will cheer you on for it!  But in-depth knowledge of your customer preferences takes more than just data.
  • Data analytics isn’t enough – utilizing it is key. There are plenty of companies out there who will gather data for you but what do you do with it?  Using that data in a meaningful way is the third piece of customer engagement.  Have you ever been to a store or restaurant and filled out a comment card and never received a follow up call or email?  Or maybe not seen the changes that you would have expected?  Sadly, customers see this all too often and the result is that they don’t patronize that merchant again or are dissatisfied and share their experiences with other potential or existing customers.  Having tools and systems in place to act on your data will help you better serve your customers and turn them into raving fans.
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What Can You Say About Jesse.....

By Lynn Skurla Perkins | Aug 23, 2017 2:44:34 PM

Words that come to mind when we think about Jesse Dison, our Senior Implementation Specialist:

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The Importance of Checking Your Credit Card Batches

By Lynn Skurla Perkins | Jul 23, 2017 11:42:02 AM

In some businesses, credit sales account for over 80% of their daily sales.  If this is your business, you are depositing very little cash every day.  And while most of us count for and reconcile the cash, are you reconciling your daily credit card deposit to the credit card batches that actually go into the bank?  It seems easy and automatic, but here are a few tips and tricks we have learned over the last couple of decades installing integrated credit card systems.

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4th of July Weekend and Office Hours - Happy 4th to our Customers

By Lynn Skurla Perkins | Jun 30, 2017 12:16:23 PM

Our office will be closed on Tuesday, July 4th in honor of Independence Day.

  A reduced staff will be working remotely/on call to handle the needs of our customers on Monday, July 3rd.

However, we understand the importance of customer service and issues that may arise during this busy retail holiday.

 If you have an emergency, please call us at 243-2683 and follow the prompts to page our after hours technician.  For support hours and information, click here.

Have a safe and Happy 4th of July.  From the team at Skurla's!

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4th of July Weekend and Office Hours - Skurla's POS Solutions

By Lynn Skurla Perkins | Jun 30, 2017 12:15:29 PM

Our office will be closed on Tuesday, July 4th in honor of Independence Day

  A reduced staff will be working remotely/on call to handle the needs of our customers on Monday, July 3rd.

However, we understand the importance of customer service and issues that may arise during this busy retail holiday.

 If you have an emergency, please call us at 243-2683 and follow the prompts to page our after hours technician.  For support hours and information, click here.

Have a safe and Happy 4th of July.  From the team at Skurla's!

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WannaCry?  4 Steps to Stay Protected from Ransomware

By Thomas Greenman | May 26, 2017 10:00:00 AM
  • There has been a lot talk about ransomware and the Wanna Cry outbreak recently and we’ve heard lot of questions: 

    Am I vulnerable?  How can I protect myself? 

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Big Data - What is the Big Deal?

By Lynn Skurla Perkins | May 25, 2017 2:02:00 PM

Seem like we hear about Big Data everywhere these days.

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From Oracle Hospitality: Trends Influencing Point of Sale (POS)

By Lynn Skurla Perkins | May 19, 2017 2:10:14 PM

From Oracle Hospitality - Trends Influencing Point of Sale:

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We have a Superhero - and his name is Jeff

By Lynn Skurla Perkins | May 19, 2017 11:10:36 AM

 Meet Jeff Wood - one of our superheros .  Jeff joined us in 2012 - and knows point of sale inside and out.  One of our fundamental core values is Teamwork - and Jeff embodies that value in everything he says and does.  

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Pay at the Table and EMV - What Does it Mean for your Restaurant?

By Lynn Skurla Perkins | Apr 14, 2017 4:23:57 PM

We frequently get asked about the future of Pay at the Table - and why it hasn't been widely adopted in Alaska (and the rest of the U.S.).  Here is an article from Hospitality Technology from June 2016:

"In an EMV world, it’s best practice for cards to never leave the customer’s possession during a transaction. In the U.S., an additional driver for bringing payment to the table is mobile payment solutions such as Apple Pay, which require either a fingerprint ID or PIN. The payment method can’t come to the POS – customers aren’t going to turn over their PIN or smartphone – so the POS has to come to the customer.
 
There are multiple benefits for implementing tableside payment at restaurants. Not only does bringing the point of sale to the customer help to boost table turns and revenue, it also helps to protect customer cardholder data, which is a major concern for merchants. Here, Greg Burch, vice president of strategic initiatives U.S. for Ingenico Group, highlights some of the perks and breaks down a few best practices.
 
Paybacks from tableside payment
Higher table turns. Consider a typical payment transaction with a magnetic stripe card: a server drops a check at the table in a billfold, and leaves. The customer retrieves their card and leaves it in the billfold, then waits for the server to return. Sometimes that happens a minute later, and sometimes it’s 10 or more minutes later.  Then the customer waits again for their receipt. Most restaurants measure table turns closely, and even small increases can contribute to profitability. Moving from three to four table turns per shift can increase revenue by 20-25 percent.
 
Less waiting for customers, higher tips for servers. Cutting down that wait time by bringing the payment device to the table not only leads to more table turns and increased face-time, but also higher customer satisfaction. The result is better tips for servers. We witnessed this firsthand in Canada, where Pay-at-the-Table became the standard shortly after that country’s EMV migration in 2010.
 
Reduced chargebacks. Businesses that do not upgrade their payment technology to accept EMV chip cards are putting themselves at risk of chargebacks due to credit card fraud. Major acquirers have reported that chargebacks have been on the rise since the October 2015 liability shift, with restaurants being one of the major areas affected. This is essentially a trickle-down effect: as more merchants move to EMV, fraud moves to areas that have been slower adopters. Even a small increase in chargebacks and card fraud can be potentially devastating to a small business.
 
Reductions in identity theft. Card skimming by servers has been known to occur in the hospitality industry, where cards typically leave consumers’ sight for several minutes. Servers who are part of fraud rings can wear discreet card skimmers on their belt loops and collect card data from hundreds of customers in a week. Five hundred skimmed cards can be sold on the black market for $1500 or more – significantly boosting a server’s annual income. Pay-at-the-table eliminates that possibility by keeping cards out of servers’ possession.
 
8 Best practices for rolling out pay-at-the-table  
There is no question that pay-at-the-table is becoming a major factor in the market, with some – ipredicting it to be the predominant payment method throughout the hospitality industry by the end of 2016. For those thinking of rolling out pay-at-the-table, here are a few tips for a smooth and successful implementation.
 

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Mastercard Update Alert

By Lynn Skurla Perkins | Apr 14, 2017 2:26:13 PM

Mastercard Update: If your business accepts credit cards, you may have been hearing about the new Mastercard Bank Identification Numbers (BINs). BINs, which are the first six-digits of the account number, are fundamental to payments. They identify the issuing institution for the account and ensure that each transaction is routed correctly. 

According to the Mastercard website:

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Emergency Supply Kits - Be a Hero!

By Lynn Skurla Perkins | Mar 30, 2017 1:15:40 PM

It's Friday night - your store or restaurant is packed.  Things are humming along nicely and you're thinking - we are busy, life is good!

Then you get the call - we are out of receipt paper at the register - can you bring us a roll?

You look, you panic - oh man - you forgot to reorder last week after they used that last roll!!!!

But you, being a smart manager/owner - know that you have that emergency supply kit tucked away for times just like these!  Viola!  Crack open the kit, and all is good.

Ok, but for those of you that don't have that emergency supply kit, well.....

So here is our advice.  First of all, make your point of sale supplies stock is something you inventory and check stock of on a regular basis.  If you purchase your supplies from us, we can even get you accurate sales history of how much you go through on a regular basis.  Preorder for a couple of months or even a season and take advantage of our quantity discounts!

But the unexpected can still happen.  So, for that reason, we suggest you create an emergency point of sale supply kit that only you or your managers know about and have access to.  Make this a part of your disaster plan!

Here are some suggestions of what to keep in that kit:

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Friendly Help When You Call Our Office

By Lynn Skurla Perkins | Mar 30, 2017 9:56:27 AM

I think it is always nice to put a face with a name.  For those of you who haven't met her in person, we wanted to "introduce" you to our amazing Office Manager, Mandy Richards.  Mandy has been with us since 2015, and we couldn't be happier.

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Are You Ready for the Busy Season?

By Lynn Skurla Perkins | Mar 29, 2017 2:20:47 PM

You know what we are talking about - that busy season - summer, tourists, people in general just out and about more.  And businesses get busy!

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What Happened with the Internet Yesterday? What is Your Disaster Plan?

By Lynn Skurla Perkins | Mar 1, 2017 11:18:13 AM

Amazon Web Services (AWS) is the world's largest provider of internet-based computing services - almost 150,000 companys use AWS.  Companies such as Netflix, Spotify, Pinterest, Buzzfeed, and Amazon (go figure), use this service.  When AWS had an outage yesterday, it affected hundreds of thousands of businesses!  Dave Bartoletti, a cloud analyst with Forrester, told USA Today: “This is a pretty big outage.  “It’s got north of 3 to 4 trillion pieces of data stored in it.” That's a lot of data!

 Fortunately, for our customers that have products utilizing AWS, they are on a system that offers an offline solution or a solution that still runs even if internet is down.  

However, this is a great reminder that it is time to review the disaster plan for your business.  You have one, right?

Many disasters can befall a small business (power outages, earthquakes, internet outages, fires, security breaches, etc.), but few are worse than losing vital business information. Imagine losing your entire customer list, your accounts receivable data, your sales or payroll data, your menu setup, or your inventory records. You could spend weeks –even months - reconstructing this data. In a worst-case scenario, you might not be able to reconstruct it at all.   If you are on one of our hosted solutions, many of these worries go away.

In today’s highly-computerized business world, many firms are exposed to the sudden loss of information. Natural disasters, computer viruses, mechanical failures and electronic crime can all result in catastrophic data loss. No matter how hard you try, you can’t prevent disasters from occurring. But you can take forceful steps to safeguard your data, and ensure that you can retrieve and restore your computer records should you suffer a loss.  

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Take Advantage of our Free Annual System Review

By Lynn Skurla Perkins | Jan 30, 2017 8:12:44 AM

Some of the things we hear often from our customers - "we don't use half of the features of our point of sale system, I wish I knew more about current technologies, we are still having problems with this functionality, or we could sure use more training in this area, we want to implement this loyalty this year, but not sure the best way to approach this."

These are just some of the reasons why we offer a free annual review of our customer’s point of sale systems and related business processes at a meeting with the owners and key managers.

Many customers tell us they don't have time - (or maybe they are afraid there is a hidden cost). So, therefore we are here to tell you how easy it is, and that yes, it is truly free - no strings attached!

We truly want you to take advantage of these meetings for many reasons:

  1. It's free!  It's easy!  If you are in Anchorage, we can come to your place of business; if you aren't, we can easily set up a GoToMeeting conference call.
  2. It's important for owners and managers to keep abreast of the point of sale and payment technologies - these are the systems that run your business!
  3. Employees change - sometimes the employee that helped set up the system is no longer with your company - now is a good time to review your system and any system needs or changes you may have.
  4. We will ask questions, such as, "What are your top 3-4-5 projects your management team has decided to pursue in the coming year?"  How can we help? How can we be prepared?
  5. We want to do a better job for you and encourage customer feedback –  how we can improve our services and communications and how we can help you in the coming year.
  6. Finally, we will come up with a specific plan and action items for the areas that came up during the meeting.

Plus, we like visiting with our customers and learning what is working and/or not working for them - as partners, together we can come up with solutions to benefit you in key areas.

Sign Up Here

What to expect at the meeting for your system review:

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Reasons to work with a local point of sale company

By Lynn Skurla Perkins | Jan 3, 2017 4:18:41 PM

I found this article on the blog from NCC USA on why to work with a local point of sale provider - and thought it provided some valuable information.  At Skurla's, we are long term partners with our customers.  I always tell my customers - if you have a problem - you know where to find me!  We believe in local support and long term relationshipsl

Below is a copy of the blog:

Purchasing a point of sale (POS) system is an important investment that will have a direct impact on how efficiently your business operates. You likely spend a lot of time researching options that work best for your market or industry, looking for the features and functions your business needs, and matching prices to your budget. With so much attention focused on potential POS solutions, do you also research the best place to buy your POS system?

There are a number of reasons why working with a POS dealer is smart and strategic. Consider these three.

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Choosing a Point of Sale System for your New Business

By Lynn Skurla Perkins | Jun 10, 2016 11:10:22 AM

You are starting a business.  That is so exciting!  But, boy there are so many details!  Licenses, permits, finding a building, remodeling or maybe even new construction.

Then there is all the equipment you need to buy, people to hire, inventory and/or food products to purchase.  Signage, phone systems, marketing, furniture – the list goes on and on.

There are delays and hiccups along the way – and geez is that cash going quickly or what – and you aren't even open yet!

So sometimes, choosing a point of sale system is way at the bottom of a business owner's to-do list. 

Obviously we are biased, but let us give you just a few reasons why you might want to move the decision to purchase a point of sale system just a little higher up on that list: 

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Pesky Windows 10 Update Now Has Serious Consequences

By Jesse Dison | May 26, 2016 9:48:14 AM

How many of us Windows 7 users have seen the popup for “Free Windows 10 upgrade” in the lower right bottom of the screen and have clicked the “X” to make it go away? Simple little click, and you don’t have to look at it until your restart your computer when the popup magically comes back.

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Merchants Must Use Qualified Integrators/Reseller (QIR) Professionals

By Lynn Skurla Perkins | May 2, 2016 9:46:54 AM

With all the talk about EMV, PCI  and Security requirements have taken a back seat when talking about accepting credit cards at a business.

Did you know that any merchant installing a PA-DSS (payment application should be using a company that is a PCI-certified QIR professional?   The Payment Application Data Security Standard (PA-DSS) is the global security standard created by the Payment Card Industry Security Standards Council (PCI SSC). 

 An acquirer will not be allowed to board a merchant as of March 31st 2016 if they are not installed by a QIR.  (An acquiring bank, or acquirer, is a bank or financial institution that processes credit or debit card payments on behalf of a merchant.)

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Skurla's is QIR Certified

By Lynn Skurla Perkins | Apr 19, 2016 1:46:17 PM

Visa advised acquirers that as of January 2017, all new Level 4 merchants must use only Payment Card Industry (PCI)-certified QIR solutions providers for POS application and terminal installation and integration. 

Today we are happy to announce that we are a QIR Certified POS Provider.  A BIG shout out to Jesse Dison for the successful completion of the Qualified Integrators and Resellers course.

The Qualified Integrators & Resellers course provides an opportunity for eligible professionals of qualifying organizations to receive training and qualification on the secure installation of Payment Application Data Security Standard (PA-DSS)-validated payment applications into merchant environments in a manner that facilitates PCI Data Security Standard compliance.

To learn more about the Small Merchant Security Program Requirements download the security bulletin here.

 Download Bulletin

To learn more about how you can reduce your risk and PCI requirements, read the rest of the article here.

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How to Protect your Kitchen Printer

By Thomas Greenman | Apr 19, 2016 12:44:48 PM

In restaurants, kitchen printers are one of the items that get damaged, dirty or destroyed on a regular basis.  We found this cool and inexpensive plastic cover that will protect your printer and reduce kitchen printer repair costs.

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MICROS 3700 EMV Solutions

By Thomas Greenman | Feb 18, 2016 1:19:23 PM

We are pleased to announce that Oracle has opened up MICROS 3700 for EMV integration for third parties.  We have vetted and recommend the current solution provided by Elavon Payment Systems, Simplify, that offers an EMV solution for your MICROS System.

Elavon’s Simplify solution isa gateway processor very similar to the predominate Merchantlink solution most MICROS customers currently use.  Its secure gateway allows the use of EMV transactions as well as providing robust credit card security. 

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Rural Small Business Conference - Win $100!

By Lynn Skurla Perkins | Feb 9, 2016 1:13:32 PM

Great turn out at the Rural Small Business Conference today! Thank you to Alaska Village Initiatives - 25 years of sponsoring this show to benefit rural businesses and leaders!

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EMV Update From NCR Counterpoint

By Lynn Skurla Perkins | Dec 17, 2015 12:58:54 PM

An update from NCR Counterpoint on EMV:

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Budgeting for a POS System for your Restaurant

By Lynn Skurla Perkins | Dec 8, 2015 2:39:23 PM

You know you need a point of sale system for your restaurant.  Before investing and/or signing that contract, make sure you have considered all of following points when selecting your system.  Too many times, we have had customers tell us that when they selected their system, they didn't realize all the extra fees that they were being charged for - but it was too late, they had already signed the contract and were using the system.

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EMV is here and the world didn't stop turning.

By Lynn Skurla Perkins | Nov 25, 2015 9:01:35 AM

 Over the last year, we have seen many in the credit card industry try to create a sense of panic and/or urgency over the October 2015 EMV deadline.

We work with numerous independent software vendors and many payment partners.  I can tell you this - the majority were not ready by the deadline.  Why? Because there were no set standards defined by the industry.  Those that wanted to be ready had long waits to get certified.

I have been asking restaurant and retail owners these questions:

  1. How many chargebacks to you have every year due to lost or counterfeit credit card?  (The answer 100% of the time has been none or very little - i.e. maybe one over the course of the year?)

According to the information on the VISA website: Starting October 1, 2015, businesses that don't accept Visa chip card transactions may be responsible for any resulting counterfeit fraud

  1. How many credit cards do you personally own that has the EMV chip?  Most have told me that they don't have one yet.  Well, they shouldn't feel alone.  The card brands have not been able to get them all out in time.
  2. I ask them if they know the difference between Chip and PIN and Chip and Signature - most are only vaguely aware of the differences. (Click on this link for some valuable EMV definitions - https://pointofsalesolutions.wordpress.com/2014/10/22/emv-part-ii/). And when they find out that the industry has decided to adopt Chip and Signature for now, it doesn’t take them long to realize that Chip and Signature does nothing to prevent against lost or stolen cards being used in their establishment. 
  3. So many of our customers have received calls from random credit card companies – telling them YOU are at RISK! And you are out of compliance!

            Please do not confuse EMV with PCI Compliance – these are two separate issues. And as a business owner, you should be much more concerned about PCI Security and Compliancy.

Will EMV make you PCI Compliant? NO! See this article for a quick overview. https://www.pcicomplianceguide.org/will-emv-make-you-pci-compliant/

Or visit the PCI Security Council’s website to learn more about PCI Compliancy and EMV:

https://www.pcisecuritystandards.org/news_events/quick_resources/increasing_security_with_emv_chip_and_pci.php

 So what does this mean for your business?

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Choosing a Point of Sale System? Advice from the National Restaurant Association.

By Lynn Skurla Perkins | Nov 24, 2015 12:21:21 PM

    

As a restaurant owner or manager, where do you turn to find out unbiased information on purchasing a point of sale system?  Choosing a point of sale system in Alaska can present even tougher challenges - it takes time and money to go to industry events.  And there are so many point of sale vendors today – how do you chose?  Who do you trust?

Many restaurant professionals turn to the National Restaurant Association (NRA) for education and trusted advice.

According to the NRA - “Point of sale (POS) systems are one of the most critical business tools for restaurant operators like you. They are powerful operating systems —

but the functionality, associated fees and contracts can be complex. To help educate you and others in the restaurant industry, the National Restaurant Association offers our "8 Essential Elements" series for understanding POS systems and ownership. Use this information to educate yourself about POS practices and how you can protect your business — and your bottom line — from common POS pitfalls.”

To help restaurant owners and managers, the NRA has compliled a list of what they term “The 8 Essentials of POS System Ownership”.

Skurla's Point of Sale Solutions thinks this tool was so well thought out and helpful, that we wanted to share it with you.

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Help my Credit Cards and Gift Cards are Down! What do I do now?

By Lynn Skurla Perkins | Nov 11, 2015 3:42:46 AM

No Need to Panic!

Unfortunately, most businesses don't have an answer to a credit card disaster
or other critical issues.
With a current disaster plan in place, there's no need to panic.
Join us for "Holiday Disaster Survival Planning 101" on November 18th at 9AM,
and we will help you create your own step by step disaster plan and survive the holidays.
Fill out the form below and sign up today!
[contact-form to='thomas@skurlas.com' subject='Disaster Plan Sign up'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Comment' type='textarea'/][/contact-form]

Source: Help my Credit Cards and Gift Cards are Down! What do I do now?

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Take Beautiful Food Pictures on your Phone to Use for Online Ordering

By Lynn Skurla Perkins | Nov 5, 2015 2:45:46 AM

It used to be that you had to hire a professional to take pictures of your dishes for your online ordering application.  

Apps like Camera Plus,  Foodie,  and others,  can help you quickly and easily take beautiful food pictures to post on your Facebook page or to use for your online ordering system.

For help on getting online ordering  setup for your restaurant system or tips on how to take better food pitcures, keep reading below.

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ID Thieves Use Switch to 'Chip' Credit Cards as Fresh Scam Bait - NBC News

By Lynn Skurla Perkins | Nov 2, 2015 6:40:31 AM

Confusion over the switchover to new "chip" credit cards and delays in getting them to consumers are creating a golden opportunity for ID thieves.

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Gift Cards are a multi-BILLION dollar industry - is your business taking advantage?

By Lynn Skurla Perkins | Oct 30, 2015 3:11:31 AM

Gift card spending has grown from $40 billion in 2003 to over $100 billion in 2014, says the Mercator Advisory Group. According to the National Retail Federation’s Monthly Consumer Survey, they have topped the list of most requested gifts for the last eight years.

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The Pros and Cons of Tip Pooling http://

By Lynn Skurla Perkins | Mar 25, 2014 5:20:46 AM

The Pros and Cons of Tip Pooling
http://ow.ly/uV6w2

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Tips on how to create unique and memorabable experiences in your bar or restaurant

By Lynn Skurla Perkins | Mar 24, 2014 5:06:24 AM

Tips on how to create unique and memorable experiences in your bar or restaurant. http://ow.ly/uV5A2

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The National Restaurant Association chimes in about EMV

By Lynn Skurla Perkins | Mar 19, 2014 3:21:04 AM

The National Restaurant Association chimes in about EMV

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More information on EMV

By

RT @SCMagazine: MasterCard, Visa to push EMV; NFR calls for use of PINs | http://ow.ly/uzgWf

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Quick Tip to Protect Your Point of Sale or Cash Drawer from Theft

By Lynn Skurla Perkins | Mar 13, 2014 4:45:39 AM

Tips and Tricks from the Point of Sale World:

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Insight from Senior Retail Executives:

By Lynn Skurla Perkins | Nov 14, 2013 6:48:04 AM

Insight from Senior Retail Executives:

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Are you still using Windows XP in your business? Support ends soon.

By Lynn Skurla Perkins | Nov 8, 2013 1:37:01 AM

Are you still using Windows XP in your business? Don't forget - XP end of life is April 8, 2014 and affects security in your network and PCI compliancy. http://ow.ly/qDr5h

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Effective January 1, 2014, how you record tips may affect your business & your employees.

By Lynn Skurla Perkins | Sep 8, 2013 11:00:38 PM

Effective January 1, 2014, how you record tips may affect your business and your employees. http://ow.ly/oHlS5

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A breach can cost you money and customers.

By Lynn Skurla Perkins | Jul 25, 2013 12:18:00 AM

The PCI Security Council has a website for small business owners - https://www.pcisecuritystandards.org/smb/

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Employment Opportunity

By Lynn Skurla Perkins | Jun 27, 2013 4:43:12 AM

Jump-Start Your Professional Career -

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Free Email Marketing Webinar

By Lynn Skurla Perkins | Jun 27, 2013 2:55:08 AM

Spend 30 minutes to learn how integrated email marketing can drive instant results for your business.

Read More >
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