First of all, I wanted to preface this story to say how sorry we were to hear about the theft of the ATM at Tastee Freez last week. I am sure many of you have seen the video by now. We are saddened and also mad that this happened to our good friends.
High Priced - NO! Five Star Service - YES!
We have some wonderful local food options in Alaska.
At Skurla's we are always looking at ways to improve customer service. And while you may not be able to phone home, our new system will allow us to answer your calls any place, any time, with our new Microsoft Teams Calling System.
We can take your call on our smart phone, tablet, computer and even on a traditional phone. And if you want to "talk" to us face to face, we even have a meeting app and conference phone number.
We were motived to migrate to a cloud solution at the beginning of the pandemic - as we are committed to providing seamless customer service no matter what the situation - working at home, in the office or wherever.
In the beginning, I am sure it will be a learning curve, so we appreciate your patience.
EdgeServ POS Releases Version 2020.5 with Pay at the Table Applications, Utilizing the PAX A920
To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.
The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.
I thought I would share some of the highlights of this book to share with our customers:
Now that summer is over, we are taking time to reflect on some of the cool things that happened these last few months.
Summer activities in Alaska are all about getting the most out of the outdoors:
fishing, camping, and hiking, and eating outdoors. However, the pandemic put some hitches in our Alaskan summer, including our dining experiences. COVID-19 has changed many things, but Alaskans are known for their resiliency and ingenuity, even before experiencing a global pandemic. And, as Alaskans, we have found ways to adapt, while still enjoying our summer dining staples, like having pizza at Moose’s Tooth and Bear Tooth.
For your point of sale supply needs, we offer delivery, curbside pickup and old-fashioned USPS for shipment methods! And you can order them online!
Our office will be closed on Monday, September 7th, to observe Labor Day.
However, we understand the importance of customer service and issues that may arise during the holiday.
If you have an emergency, please call us at 243-2683 and follow the prompts to page our after hours technician.
For support hours and information, click here.
Have a safe holiday weekend - from the team at Skurla's!