Heartland Restaurant recently shared this article with us, and we thought it would be helpful to share with you too:
Here is some advice and perspective for restaurant owners from Heartland Restaurant - and we wanted to share with you:
Our office will be closed on Friday, July 3rd in observance of Independence Day. We will re-open on Monday, July 6th.
However, we understand the importance of customer service and issues that may arise during this busy weekend.
If you have an emergency, please call 907-243-2683 and follow the prompts to page our after hours technician. We will be glad to assist you.
For support hours and information, click here.
Have a Safe and Happy 4th of July - from the Team at Skurla's!
For the safety of our customers and employees, we are have extended curbside pickup and delivery for paper, ribbons and labels and other misc. supplies.
In the summer of 2019, a passionate group of experienced resellers, including Skurla's POS, purchased an ownership interest in Synetouch Solutions and re-branded the product as EdgeServ POS.
During the pandemic, it is now common to see convenience fees in many industries and businesses - for grocery delivery and pickup, restaurant delivery and pickup, to help cover increased overhead costs for sanitizing and other regulation.
The other "convenience fee" that is becoming more mainstream is a fee for the convenience of using a credit card. In technical terms, it is called surcharging, but many business owners think of it as a fee passed on to the customer for the convenience of using a credit card vs paying in cash. Typical fees charged are 3.99%. On a $10 sale that translates to roughly .40 cents per transaction.
While this seems like a relatively small amount, for a business when you add that up over all your credit card transactions, now we are talking some real money. For a customer with $50,000 in monthly credit card sales, this translates into ~ $2,000 savings in credit card fees per month or $24,000 per year! Now that gets a person's attention.
One of our processing partners, Clearent, offers insights to the differences between the Daily Discount and the Monthly discount for credit card fees and why it might be useful during this economy:
The Power of Daily Discount
Credit card processors typically offer two billing options, Daily Discount and Monthly Discount. The difference between the two is the timing of when the fees are deducted from the merchant’s account.
The impact of COVID-19 on our economy has led many small business owners and consumers to take a closer look at their expenses and work harder to stick to a budget.
And,.as COVID-19 continues to impact our economy, Daily Discounting can be used as a helpful budgeting tool.
Daily Discount is when fees are deducted from the merchant’s daily sales volume – a little bit at a time. With Monthly Discount, the merchant receives the gross deposit from their sales and their credit card processor deducts all fees at once.
New Feature Enhancements & Fixes Include:
- HR-685 Add Staff Breaks to Time Punches
- HR-788 Optimum Control Integration
- HR-801 IBS Connect Integration
- HR-870 Required Modifier Alert Text in Online Ordering
- HR-954 Whole Modifiers Print as Two Halves
- HR-973 PAX Surcharge Integration
- HR-982 Partial Approval Prompt Added to POS
- HR-984 Surveillance Destination IP Address
- HR-1063 Customer Vehicle Information on Kitchen Slips
- HR-1068 URLs in Activation Emails No Longer Broken
Download Your Free Guide to Reopening Your Restaurant
It has been a long year, and it’s not even summer yet. One of our customers told us the other day, “I have never worked so hard and made so little money”.
This simple questionnaire is intended to help all of us in the Alaska restaurant industry share lessons learned during the crisis and figure out "What's the New Normal Going to Look Like"?
