Everywhere we turn, it seems like restaurants are struggling to find employees. We are hearing stories of having to reduce hours, postpone openings, closing on days they don't have enough employees to run the business, etc.
Now, more than ever, restaurants MUST offer online ordering for their customers - many restaurants are closed to inside dining and customers are also demanding the ease of online ordering. So we wanted to share these online ordering tips with you again.
During this crisis, we are all learning together as we go. We have been talking to customers and attending all sorts of webinars to help with best practices for online ordering.
The Shift Towards Delivery and Take Out
Today I had the opportunity to attend a "town hall meeting" with over 1,400 restaurateurs across the country. It was only for an hour and they will be holding more, so I highly encourage you to attend when you can. There were some great ideas and success stories from restaurant owners - many that have been shut down for over a week - and they were eager and willing to share their stories.
The tone was overall optimistic - but the general consensus was that in the short term, restaurant owners needed to make some adjustments. Below is an article that they shared, with some really great tips on how to make those changes in order to survive and thrive in the coming days: