Every year around the holidays, the Skurla’s team meets for a day to review the previous year and set a course for “the ship” for the coming year. We like to refer to the business as a ship because at Skurla’s, we are an “all hands” type of company, meaning we are all pitching in, doing our part to make sure we are doing the right thing for our company and our customers. It’s an opportunity for the “crew” to be a part of the decision-making process and make sure everyone is “onboard” for the course we’re setting.
When chatting with friends for Friday night plans in Downtown Anchorage, you can be sure to hear “F Street” on the list of stops to make. Whether you are craving a cocktail or cold beer, F Street Station has it all - it’s the ideal spot to catch up with friends. Besides being the gathering place for locals, F Street has a menu that cannot be ignored. Order the beer battered halibut - you will not be disappointed! Whether you prefer lively night life or like to pop in for lunch, get yourself over to F Street Station and see why this is the place to be.
Reilly's Irish Pub is a fun and festive locals bar with great drinks and special performances of live music and Irish dancing. Even after the past year of COVID, Reilly's is coming back strong and still the place to be. With a cheery St. Patrick's Day theme, March is their busiest time of the year.
Looking for an Alaskan experience? The Nunamiut Native Corporation Hotel and Restaurant just south of Anaktuvuk Pass is exactly that. With just one day of travel, you’ll see million-dollar views of mountains and the 800-mile Trans-Alaska Pipeline. Once you’re there, you can learn about the culture and history of Nunamiut people, in the village's popular history museum, and see lots of wildlife including moose, grizzly bears, caribou, and a diversity of birds.
To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.
The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.
I thought I would share some of the highlights of this book to share with our customers:
Now that summer is over, we are taking time to reflect on some of the cool things that happened these last few months.
Summer activities in Alaska are all about getting the most out of the outdoors:
fishing, camping, and hiking, and eating outdoors. However, the pandemic put some hitches in our Alaskan summer, including our dining experiences. COVID-19 has changed many things, but Alaskans are known for their resiliency and ingenuity, even before experiencing a global pandemic. And, as Alaskans, we have found ways to adapt, while still enjoying our summer dining staples, like having pizza at Moose’s Tooth and Bear Tooth.