However, we understand the importance of customer service and issues that may arise during this busy weekend.
If you have an emergency, please call 907-243-2683 and follow the prompts to page our after hours technician. We will be glad to assist you.
For support hours and information, click here.
Have a Safe and Happy 4th of July - from the Team at Skurla's!
During the pandemic, it is now common to see convenience fees in many industries and businesses - for grocery delivery and pickup, restaurant delivery and pickup, to help cover increased overhead costs for sanitizing and other regulation.
The other "convenience fee" that is becoming more mainstream is a fee for the convenience of using a credit card. In technical terms, it is called surcharging, but many business owners think of it as a fee passed on to the customer for the convenience of using a credit card vs paying in cash. Typical fees charged are 3.99%. On a $10 sale that translates to roughly .40 cents per transaction.
While this seems like a relatively small amount, for a business when you add that up over all your credit card transactions, now we are talking some real money. For a customer with $50,000 in monthly credit card sales, this translates into ~ $2,000 savings in credit card fees per month or $24,000 per year! Now that gets a person's attention.
One of our processing partners, Clearent, offers insights to the differences between the Daily Discount and the Monthly discount for credit card fees and why it might be useful during this economy:
Credit card processors typically offer two billing options, Daily Discount and Monthly Discount. The difference between the two is the timing of when the fees are deducted from the merchant’s account.
The impact of COVID-19 on our economy has led many small business owners and consumers to take a closer look at their expenses and work harder to stick to a budget.
And,.as COVID-19 continues to impact our economy, Daily Discounting can be used as a helpful budgeting tool.
Daily Discount is when fees are deducted from the merchant’s daily sales volume – a little bit at a time. With Monthly Discount, the merchant receives the gross deposit from their sales and their credit card processor deducts all fees at once.
During this crisis, business owners are looking at all cost cutting options in order to keep their doors open. We have talked to our peers in the industry and have learned that many of their customers are turning to different cash discounting programs to reduce or eliminate the cost of accepting credit cards.
Call the office at 907-243-2683 (Option 4), and we will get your order prepared for you.
NCR Counterpoint is offering a free webinar to help your business during this crisis.
Monday, March 30, 2020 at 9:30 a.m. Alaska time (1:30 p.m. Eastern)
Today the conversation around computers and viruses takes on a whole new meaning.
Elo, the maker of many touchscreen systems in the world, shared these guidelines for cleaning and disinfecting screens.
These methods could be used for all you POS device screens to keep them clean.
This technical bulletin describes the recommended cleaning and disinfecting procedure for Elo products relative to Coronavirus Disease 2019 (COVID-19). Included are recommended disinfectant products that are safe for use with Elo products and approved by the US Center for Disease Control and Prevention (CDC) and the US Environmental Protection Agency (EPA).
I am sure you have heard it from many sources at this point, but we just wanted to remind you and share information about what this means for your Windows 7 computers:
"While you could continue to use your PC running Windows 7, without continued software and security updates, it will be at greater risk for viruses and malware." - Microsoft Support
Click Here to Learn More from Microsoft
Life is hectic enough - and often it is difficult to even get away to run the errands that are critical for smooth operations at your business. (And running out of receipt or kitchen paper is never a good thing!)
So we are happy to announce that we now offer next business day delivery on paper rolls - Monday through Friday in Anchorage for a nominal fee. See below for details and pricing.
