Point of Sale Resource for Businesses in Alaska

Staff Shortage? - Here is How Your Point of Sale Can Help

May 12, 2021 4:14:39 PM / by Lynn Skurla Perkins posted in online ordering, Pay at the Table, EdgeServ POS, Labor Costs

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Everywhere we turn, it seems like restaurants are struggling to find employees.  We are hearing stories of having to reduce hours, postpone openings, closing on days they don't have enough employees to run the business, etc.

Between COVID concerns and staff shortages, restaurateurs are really having to work extra hard these days to keep their doors open.

Below are some ideas to help reduce staffing needs, save time, and lower costs.

Use your point of sale for order taking and cashiering - with dine-in, online ordering, pay at the table web menus, and other time saving features.

Let's take a closer look at dine-in, as an example:

The customer simply scans a QR code on the table, places and pays for their order on their phone - eliminating the need for a dedicated server to attend to that table.  

The same goes for online ordering - the customer places the order, freeing up staff from answering phones and entering orders into the point of sale system.

With pay at the table, you can reduce staff at cashier or hostess payment stations, freeing these employees for other tasks.

Use integrated web menus - place QR codes in key locations - the windows, on tables, or anywhere a customer is waiting.  And don't forget to place a link on your website and Facebook pages.  Using a web menu saves time and money - no need to print pages and pages of menus, reduce staff time bringing menus to the tables, etc.

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