One definition of throttle, according to Merriam Webster:
Everywhere we turn, it seems like restaurants are still struggling to find employees. We are hearing stories of having to reduce hours, postpone openings, closing on days they don't have enough employees to run the business, etc. Here are some helpful hints!
Between COVID concerns and staff shortages, restaurateurs are really having to work extra hard these days to keep their doors open.
Below are some ideas to help reduce staffing needs, save time, and lower costs.
Let's take a closer look at dine-in, as an example:
The customer simply scans a QR code on the table, places and pays for their order on their phone - eliminating the need for a dedicated server to attend to that table.
The same goes for online ordering - the customer places the order, freeing up staff from answering phones and entering orders into the point of sale system.
With pay at the table, you can reduce staff at cashier or hostess payment stations, freeing these employees for other tasks.
Use integrated web menus - place QR codes in key locations - the windows, on tables, or anywhere a customer is waiting. And don't forget to place a link on your website and Facebook pages. Using a web menu saves time and money - no need to print pages and pages of menus, reduce staff time bringing menus to the tables, etc.
Now, more than ever, restaurants MUST offer online ordering for their customers - many restaurants are closed to inside dining and customers are also demanding the ease of online ordering. So we wanted to share these online ordering tips with you again.
During the pandemic, one lesson quickly learned by many businesses is that they needed an online presence - for restaurants, grocery stores and retail. Consumers are demanding the online shopping experience and convenience. For restaurants, in many ways, the task is fairly simple - as menus are limited and easy to quickly put online.
South Restaurant + Coffeehouse, is now offering online ordering! You can even order their famous cocktails - like the Basil Rathbon Gin + Tonic Kit for 8. Amazing!
Using the MobileBytes Online Ordering application, they offer curbside and takeout orders.
Click here to see the other delectable food and beverages they have to offer!
You can also buy the Dr. Zink stickers - and the proceeds go towards a meal for our front-line workers
And as great community partners, they are also selling these stickers that will go toward a Roadhouse meal for a local front-line worker! Check out these stickers and their yummy food and beverages here -
During this crisis, we are all learning together as we go. We have been talking to customers and attending all sorts of webinars to help with best practices for online ordering.
The Shift Towards Delivery and Take Out
Today I had the opportunity to attend a "town hall meeting" with over 1,400 restaurateurs across the country. It was only for an hour and they will be holding more, so I highly encourage you to attend when you can. There were some great ideas and success stories from restaurant owners - many that have been shut down for over a week - and they were eager and willing to share their stories.
The tone was overall optimistic - but the general consensus was that in the short term, restaurant owners needed to make some adjustments. Below is an article that they shared, with some really great tips on how to make those changes in order to survive and thrive in the coming days: