We are proud to announce that Gallo’s Mexican Restaurant on Dimond in Anchorage, as well as their Fairbanks location, have come home to Skurla’s and are using our amazing new system: EdgeServ POS! With EdgeServ Point of Sale, they eliminated up to almost all credit card processing fees, and Skurla’s POS Solutions provided the entire system, paper, support, and set up at zero cost.*
In observance of the holidays, we will be closed Friday, December 24th and Friday, December 31st.
However, we understand the importance of customer service and issues that may arise during this busy retail season.
If you have an emergency or have run out of supplies, please call us at 907-243-2683. Follow the prompts to page us, and one of our friendly gnomes will be happy to assist you!
Happy Holidays from all of us at Skurla's!
In observance of the Thanksgiving holiday, we will be closed Thursday the 25th and will be working remotely on Friday the 26th.
We understand the importance of customer service and issues that may arise during this busy retail season.
If you have an emergency or have run out of supplies, please call us at 907-243-2683. Follow the prompts to page us, and we will be happy to assist you.
First of all, I wanted to preface this story to say how sorry we were to hear about the theft of the ATM at Tastee Freez last week. I am sure many of you have seen the video by now. We are saddened and also mad that this happened to our good friends.
To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.
The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.
I thought I would share some of the highlights of this book to share with our customers:
Now that summer is over, we are taking time to reflect on some of the cool things that happened these last few months.
Summer activities in Alaska are all about getting the most out of the outdoors:
fishing, camping, and hiking, and eating outdoors. However, the pandemic put some hitches in our Alaskan summer, including our dining experiences. COVID-19 has changed many things, but Alaskans are known for their resiliency and ingenuity, even before experiencing a global pandemic. And, as Alaskans, we have found ways to adapt, while still enjoying our summer dining staples, like having pizza at Moose’s Tooth and Bear Tooth.