Our friends at Auto-Star recently shared this article about trend for 2021, and we wanted to share with you!
1. More Payment Options at the Point of Sale
The first retail trend that can be expected in 2021 is the innovation of POS systems. If you’re still using an antiquated cash register with a card reader and no other payment options, you’re already behind the times. As the number of people who use smartphones increases every year, more people are storing their card information in eWallets, preferring to pay with their smartphone.
Retailers should anticipate this trend in 2021 and consider accommodating a range of payment options, including contactless, cardless, and eWallet payments. Additionally, retailers will want to consider adopting mobile POS devices to take payments curbside or anywhere in-store. As mobile POS payment transactions saw a 40.2% growth year on year growth, retailers should expect this trend to continue in the coming year.