Point of Sale Resource for Businesses in Alaska

Our Chance to Thank You, Our Customer AGAIN!

Dec 1, 2022 1:52:46 PM / by Thomas Greenman posted in Skurla's customers, Our Customers, Trusted Business Partner, Skurla's POS Solutions, Customer Referral, Local Support

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One of the highest compliments we can receive as a business is when one our customers refer us to another business. Laile Fairbairn from Locally Grown Restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffehouse, and Crush Bistro) is another one of our vocal customers who referred a new customer who signed up for our new NCA Referral program, and she scored $500 in cash!

If you're one of our amazing customers and refer another local business to sign up with our new EdgeServ POS with NCA (Non-Cash Adjustment) credit card processing, you’ll be doing two amazing things:

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"Short Staffed Is Our New Pandemic"

Nov 3, 2022 2:29:59 PM / by Thomas Greenman posted in Trusted Business Partner, Skurla's POS Solutions

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“Short Staffed Is Our New Pandemic” was the sign I saw on a door at a busy restaurant in Florida last month while I was on vacation. I thought to myself, wow what a great way to explain a bad situation to hungry patrons. The sign went on to say, “We’re grateful for the staff members that did show up and hope you are too. So please show it by being patient and understanding with all staff members. Thank you, Management.”

From Alaska to Florida, being short staffed is something everyone is dealing with, and not just in the hospitality industry but all manner of industries. One of my recent flights back to Alaska was delayed because they were waiting on a replacement cabin crew member. On another, travelers couldn’t check their bags because no staff were manning the counter (they did show up a little later and used mobile phones to line bust and check folks faster – thank you Alaska Airlines). So where have all the workers gone?

Some industries are hiring more than ever, like the health care industry, with little doubt because as all parts of the country are dealing with increased demand on their services. Not surprisingly, larger companies are also snapping up workers as well, with most being able to offer more pay and benefits to employees looking to make more or for a career change. The result being that small businesses are struggling to keep up, let alone compete with these large companies. Couple that with those same companies still offering remote work, you start to see that it looks more like a migration than a temporary change.

In addition, aging workers are retiring, with some retiring earlier than expected. We are also seeing less people moving to the state, and fewer foreign workers coming in for seasonal jobs. So, while many see the pandemic as being mostly over, for some the effects are still an everyday struggle.

Read more about the labor shortage in Alaska but across the nation:

https://www.adn.com/alaska-life/2022/10/02/where-are-workers-to-fill-all-the-empty-jobs-in-anchorage-its-complicated/

https://www.cnbc.com/2022/11/02/hiring-is-still-booming-in-some-industries-but-falling-in-others-jolts-report.html

At Skurla’s, we firmly believe that the right technology and payment solutions can enable Alaskans to go beyond just surviving but grow. Our game changing credit card processing programs can save you up to 99% of your credit card fees – can you see the value in reaching out to us? Visit us at www.skurlas.com or call 907-243-2683.

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Our Chance to Thank You, Our Customer

Nov 2, 2022 1:28:16 PM / by Thomas Greenman posted in Skurla's customers, Our Customers, Trusted Business Partner, Skurla's POS Solutions, Customer Referral, Local Support

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One of the highest compliments we can receive as a business is when one our customers refer us to another business. Jeanne Reilly at Reilly’s Irish Pub is one of most vocal customers when it comes to referrals and with our new NCA Referral program, she scored $500 in cash! Here’s a photo of our Sales Engineer, Jeff Wood, presenting her with cash. If your one of our amazing customers and refer another local business to sign up with our new EdgeServ POS with NCA (Non-Cash Adjustment) credit card processing, you’ll be doing two amazing things:

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Encourage Gossip Within Your Team and Learn to Trust Each Other. What?

Dec 14, 2021 11:43:38 AM / by Lynn Skurla Perkins posted in Trusted Business Partner, teamwork, Team Skurla's, Team Building, Trust

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To kick off our annual strategic planning meetings, we like to start out with an ice breaker.  This year Jesse Dison was in charge.  (I know - that is a scary thought).
 
After doing this group exercise, we all unanimously agreed this was a great game to do as a team!!!  It was fun, built team spirit, and we learned how much we really liked each other!  (Plus, we affirmed that we are truly living one of our core values:  Trust - w e establish trust with our customers, vendors, and each other by doing what we say and following our core values.)
 
Jesse found this trust ice breaker at quizbreaker.com, so we wanted to share with our customers. 
 

Gossip Time

Objective: To get team members learning new and interesting things about each other

We recommend using this icebreaker when your team players know each other fairly well and when there is a level of trust among the group. 

Recent research has actually found that trust is linked directly to positive team performance, so we can’t recommend enough ensuring that trust is at the forefront of your team's culture

Instructions:

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Understanding Your Risk - Make Your Data Useless to Criminals

Sep 30, 2019 3:52:00 PM / by Lynn Skurla Perkins posted in PCI, EMV, POS Anchorage, PCI Security Council, Trusted Business Partner, Card Data, Secure Payments, customer data

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Here is the last in the series from the PCI Council's -  How to Protect Your Business With These Security Basics.

Security risks are everywhere these days - everyone up and down the chain is affected.  At Skurla's Point of Sale Solutions, we take security very seriously - and wanted to share some resources from the PCI Security Council.  

This month's topic:  Understanding Your Risk - Make Your Data Useless to Criminals

According to the Council:  

"The best way to keep it (your data) safe is to make it useless even if it’s stolen by hiding it, and removing it altogether when it’s not needed. While this can be more complex to put in place, in the long run, it can make security much easier to manage.  While protecting your customer's data can seem overwhelming, below are some basic recommendations that every business should follow."

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Understanding Your Risk - Protect Your Business From the Internet - Please Read!

Aug 26, 2019 12:08:34 PM / by Lynn Skurla Perkins posted in PCI, EMV, POS Anchorage, PCI Security Council, Trusted Business Partner, Card Data, Secure Payments, customer data

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Here is the next in the series from the PCI Council's -  How to Protect Your Business With These Security Basics.

Security risks are everywhere these days - everyone up and down the chain is affected.  At Skurla's Point of Sale Solutions, we take security very seriously - and wanted to share some resources from the PCI Security Council.  

This month's topic:  Understanding Your Risk - Protect Your Business from the Internet

Oh yes, the Internet - for business owners, it is often a double-edged sword.

According to the Council:

"The Internet is the main highway used by data thieves to attack and steal your
customers’ card data. For this reason, if your business is on the Internet, anything you use for card payments needs extra protection."

While protecting your customer's data can seem overwhelming, below are some basic recommendations that every business should follow.

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Understanding Your Risk - Use Secure Payment Terminals and Solutions

Jul 23, 2019 11:22:47 AM / by Lynn Skurla Perkins posted in PCI, EMV, POS Anchorage, PCI Security Council, Trusted Business Partner, Card Data, Secure Payments

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Here is the next in the series from the PCI Council's -  How to Protect Your Business With These Security Basics.

Security risks are everywhere these days - everyone up and down the chain is affected.  At Skurla's Point of Sale Solutions, we take security very seriously - and wanted to share some resources from the PCI Security Council.  

This month's topic:  Understanding Your Risk - Use Secure Payment Terminals and Solutions

According to the Council:

"A sure way to better protect your business is to use secure payment solutions and trained professionals to help you."

"Your customers enter their personal identification numbers (PINs) for their payment cards into your payment terminal or PIN entry device. It is important to use secure devices to protect your customers’ PIN data."

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Understanding Your Risk - Scan for Vulnerabilities and Fix Issues

Jun 19, 2019 10:27:08 AM / by Lynn Skurla Perkins posted in PCI, POS Anchorage, PCI Security Council, Trusted Business Partner, Card Data, PCI Scan

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Here is the next in the series from the PCI Council's -  How to Protect Your Business With These Security Basics.

Security risks are everywhere these days - everyone up and down the chain is affected.  At Skurla's Point of Sale Solutions, we take security very seriously - and wanted to share some resources from the PCI Security Council.  

This month's topic:  Understanding Your Risk - Scan for Vulnerabilities and Fix Issues

According to the Council:

"New vulnerabilities, security holes, and bugs are being discovered daily. It’s vital to have your Internet-facing systems tested regularly to identify these new risks and address them as soon
as possible. Your Internet facing systems (like many payment systems) are the most
vulnerable because they can be easily exploited by criminals, allowing them to sneak into
your systems."

And, if you are processing through one of our preferred processors, Skurla's will assist you with your scan.  It's easy and saves you money - because if you don't complete your scans, your Merchant Service Provider may start charging you non-compliance fees.

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