Paper Industry - Good News and Not So Great News

By Lynn Skurla Perkins | Dec 14, 2017 4:43:35 PM

So the good news first - the pricing of bond paper (non-thermal paper often used in kitchen printers) has gone down, and we have lowered our prices accordingly.   We like lowering our costs, and passing the savings on to our customers!

And now, for the not so great news from the thermal paper industry:

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Good to Know If You Use a Scanner At Your Store or Retail Outlet

By Lynn Skurla Perkins | Dec 7, 2017 10:00:06 AM

If you use a scanner at your store, the State of Alaska has reminded us of the following:

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Discover Also Says "No More Signing on the Dotted Line"

By Lynn Skurla Perkins | Dec 6, 2017 11:10:27 AM

From a press release today:

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Counterpoint Year End Instructions 2017

By Lynn Skurla Perkins | Nov 30, 2017 10:08:00 AM

Ok, it's a little early to be celebrating, but we wanted to make sure you have the instructions as you prepare for your year end!  So, if this is also your fiscal year end, there are some things you will need to do to close out the old year and open the new year in Counterpoint Version 8.

 To make it easier for you, we are posting instructions on how to do this.  Scroll down below to download a copy of the instructions.  Or watch this video!

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Striving for Better Communications - With Our New Phone System!

By Thomas Greenman | Nov 29, 2017 4:43:01 PM

Like most businesses, we are constantly looking for ways to improve. We have a flyer we have pinned up on the walls here that lists some of the key points we are looking to focus on for the year and one of these is: “Better communications with our customers.” 

As a technology provider, our phones are our life line to just about everything we do, whether it be assisting customers, working with vendors or communicating internally. We decided that it was time to invest in a new phone system, and we reached out to GCI for assistance in getting there.

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NCR's Cloud Retail Solution - NCR Silver

By Lynn Skurla Perkins | Nov 27, 2017 4:34:28 PM

You love Counterpoint, but you have a small business that doesn't need all the bells and whistles?  

Check out NCR Silver - NCR's retail point of sale solution for smaller retail operations.

SILVER POS FEATURES FOR RETAIL STORES

There are plenty of simple ways to take transactions at your retail store. But NCR Silver’s powerful and easy-to-use back offce program can help you manage your entire shop, even when you aren’t there in person.

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NCR XR5 Point of Sale Hardware

By Lynn Skurla Perkins | Nov 27, 2017 9:45:25 AM

NCR has Purpose Built Point of Sale Hardware for Any Retail Environment:

Built to last:  

Like the NCR RealPOS™ XR7, the XR5 was designed to offer the sophisticated elegance of the latest consumer technology, but with the robustness and reliability of industrial grade, purpose built POS technology—giving you the best of both worlds. With its rugged die-cast aluminum chassis, long life LED display, projected capacitive touchscreen, fan-less design, solid state drive, and long life components, the RealPOS™ XR5 will provide years of reliable operation.

Peace of mind:

Data security is a top five priority for most retail owners. Safeguarding customer data is of critical importance to your business, and we understand that. The NCR RealPOS™ XR5 includes several key security features, such as an encrypted MSR and an Advanced Encryption Standard (AES) solid state drive to protect shopper data.

Watch the Video on the XR Series:

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Don't Forget to "Fall Back" on Sunday - Change Your Clocks, Change Your Batteries

By Lynn Skurla Perkins | Oct 31, 2017 9:20:17 AM

Daylight Savings Time ends Sunday, November 5th.  Don't forget to set your clocks back so that you can get that extra hour of sleep!

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Urgent: Mastercard Terminal ID Update

By Lynn Skurla Perkins | Oct 26, 2017 11:24:23 AM

 In case you missed this notice from NCR Counterpoint:

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Mastercard Says "No More Signing on the Dotted Line"

By Lynn Skurla Perkins | Oct 26, 2017 8:19:59 AM

I just read an article by Linda Kirkpatrick - Executive Vice President, U.S. Market Development at Mastercard - "No More Signing on the Dotted Line".

According to the article, Mastercard will no longer require signatures at checkout for any credit or debit purchases in Canada and the U.S. starting April 2018.  Right now the card brands (VISA, Mastercard, Discover, American Express) have thresholds for transactions that don't require a signature, typically $50.  But starting next April, Mastercard won't require a signature for any retail transactions at checkout.  I imagine that the other card brands will follow suit at some point.

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