NCR Counterpoint - CP Gateway End of Life

By Lynn Skurla Perkins | Feb 22, 2018 5:06:01 PM

 In case you missed this notice from NCR Counterpoint:

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Take 5 Minutes to Read About PCI & Security - It Could Save Your Business

By Lynn Skurla Perkins | Feb 20, 2018 7:20:00 AM

Data Breaches, ID Theft, Credit Card Breaches - we hear this all the time in the news.  And this is the last thing you as an owner or manager want to experience for your business!

Please take time to read this!  It could save your business!

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NCR Counterpoint - New TLS Patch Coming March 6th

By Lynn Skurla Perkins | Feb 12, 2018 10:03:00 AM

 In case you missed this notice from NCR Counterpoint:

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After the Equifax Breach, Advice From  Counterpoint Regarding Security

By Lynn Skurla Perkins | Jan 24, 2018 2:36:49 PM

Given all the recent security scares, we wanted to share this informative blog from NCR Counterpoint regarding security and your point of sale system:

After the Equifax Breach: Counterpoint and You r Security

Talk of the Equifax breach has dominated headlines, blog posts, and dinner table conversations over the last few weeks. According to a post on the Federal Trade Commission website, hundreds of thousands of people’s names, Social Security numbers, dates of birth, addresses, credit card numbers, and, in some cases, driver’s license numbers were compromised in one of the largest data breaches in history. This has inspired small-to-medium businesses to take extra precautions in securing their own data, but many still feel overwhelmed and under-prepared.

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A Must Read for All Business Owners - How To Avoid Charge Backs

By Lynn Skurla Perkins | Jan 24, 2018 11:09:14 AM

If you accept credit cards in your business and want to avoid charge backs and/or reduce credit card fraud,  we strongly encourage you to read this article from TSYS, one of our favorite preferred credit card processors:

" Charge Backs, Why They Happen, How to Prevent Them"


See the list of the questions about charge backs answered in this article:

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Update from the Paper Industry - January 5, 2018

By Lynn Skurla Perkins | Jan 5, 2018 11:15:00 AM

Thermal Paper Roll.jpg

Update from one of our major paper suppliers:

January 5, 2018 – Thermal paper supply continues to be allocated by the mills due to the on-going leuco dye shortage.  Mills continue to search for alternative sources of supply to meet customer demand.  These sources often come at a price premium driving up prices for thermal paper.  A thermal paper surcharge was just passed to the market and will be in effect at least through the first quarter of 2018.  

As of today, neither Chinese leuco dye plant has restarted production.  The exact date for the restart of the Chinese leuco dye plants is still unknown.  When they resume manufacturing, the supply chain is expected to take months to fill.  As such, we currently project supply will remain allocated through the first half of 2018.

Our strategy with respect to thermal paper supply continues to keep Iconex in the best possible position for paper availability. 

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From All of Us at Skurla's - Happy New Year!

By Lynn Skurla Perkins | Dec 26, 2017 9:41:07 PM

We want to thank you for your continued support and business this past year - and wishing you the best for the New Year.

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Paper Industry - Good News and Not So Great News

By Lynn Skurla Perkins | Dec 14, 2017 4:43:35 PM

So the good news first - the pricing of bond paper (non-thermal paper often used in kitchen printers) has gone down, and we have lowered our prices accordingly.   We like lowering our costs, and passing the savings on to our customers!

And now, for the not so great news from the thermal paper industry:

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Good to Know If You Use a Scanner At Your Store or Retail Outlet

By Lynn Skurla Perkins | Dec 7, 2017 10:00:06 AM

If you use a scanner at your store, the State of Alaska has reminded us of the following:

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Discover Also Says "No More Signing on the Dotted Line"

By Lynn Skurla Perkins | Dec 6, 2017 11:10:27 AM

From a press release today:

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