Striving for Better Communications - With Our New Phone System!

     

Like most businesses, we are constantly looking for ways to improve. We have a flyer we have pinned up on the walls here that lists some of the key points we are looking to focus on for the year and one of these is: “Better communications with our customers.” 

As a technology provider, our phones are our life line to just about everything we do, whether it be assisting customers, working with vendors or communicating internally. We decided that it was time to invest in a new phone system, and we reached out to GCI for assistance in getting there.
Checking out the new phone!

Starting this month, our new CISCO 8800 series IP phones will be changing the way you hear from us. This new system features:

  • Enhanced voice clarity and volume.  As Alaskans, we all know that calling some parts of the state can be a challenge to hear. With this new system, we’ll be utilizing the very best technology to make sure you are heard!
  • Increased productivity/collaboration with contact sharing, history, device integration and more. This makes it easier for us to contact you as well as to manage your calls.
  • Flexible phone tree routing options ensure that your call is routed to the right person at the right time.
  • Multiple expansion options enable our phone system to grow with new and emerging technologies.
  •  A more reliable after-hours paging system.

We are excited to be bringing better communications to our partners and are looking forward to “hearing” from you soon!

Contact our Customer Support Department

About The Author

Sales and Operation's Manager for Skurla's POS Solutions, Thomas been with the company for over 10 years. He loves working with our customers and bringing more value to our partnerships. Being in the IT field for over 20 years, he is also an ETA CPP as well as a PCI SSC Qualified Integrator and Reseller (QIR). But don't let all that intimidate you - he is still a down to earth person who will take the time help you out, answer your questions and get you in a solution that works for you! Connect with Thomas on LinkedIn: www.linkedin.com/in/thomas-greenman-33233a108/