So how do you start a loyalty program? If you’re a MobileBytes customer, it’s easy, so let’s get started.
MobileBytes Point of Sale allows customers to interact with your loyalty program in two different ways:
With the phone number option, the customer gives the restaurant staff their phone number and the staff associate the ticket with that customer. MobileBytes also will show any previous orders the customer has made and even allows a quick, one button push reorder of a previous ticket, that includes special instructions, modifiers and more. How’s that for having it your way?
If a guest is using online ordering (say they are having their favorite pizza delivered), they can associate their phone number with their MobileBytes account and have their order history and card on file payment information saved on your website – which increases order accuracy and make reorders lightning quick.
The Scan for Points option is my favorite. Customers download the MobileBytes app from the Apple or Android app stores, and they can scan for points directly from the app. How does that work? Well, when you setup the loyalty program, you’ll have an option to have a QR code printed on your receipts. This receipt tells the customer how to get the app and how to get points. They can scan for points at the restaurant or anywhere else, even days or weeks later. (They can also use the QR code to pay for their order, if the option for Scan to Pay is enabled.)
Once they have accumulated enough points (we’ll talk about how that works below), they’ll be able to redeem a reward for three levels, Bronze, Silver and Gold. Depending on the item, dollar amount, or percentage reward you give, customers can use this on their next ticket or order (including online orders), or they could save that reward for a future date.
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