If you are in the restaurant industry, you may have heard the war stories about implementing EMV in the U.S. As you go through your mental list of places you shop and dine - how many actually have the new CHIP readers integrated into their point of sale system? And of those that do - how many actually work? Lots of places have them, but the CHIP reader is still not available for use.
In the Point of Sale world, mass confusion abounds. In my experience as the CEO of Skurla’s POS Solutions, many of the major Point of Sale providers STILL don't have an EMV solution that works. Or maybe they have a solution that works for some kinds of payment types, but not others.
For a while, it seemed that we were uninstalling and reinstalling more EMV solutions than we had successfully installed. Hundreds of man hours have been wasted on trying to get solutions working - and some still don't work! Our customers were frustrated, and we were pulling our hair out.
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