Understanding Your Risk - Inspect Payment Terminals for Tampering


We start the new year by continuing to share the series from the PCI Council's -  How to Protect Your Business With These Security Basics.

Security risks are everywhere these days - everyone up and down the chain is affected.  At Skurla's Point of Sale Solutions, we take security very seriously - and wanted to share some resources from the PCI Security Council.  

This month's topic:  Inspect Payment Terminals for Tampering

Payment transaction with smartphone

Be vigilant and follow these steps:

KEEP A LIST of all payment terminals and take pictures (front, back, cords, and connections) so you know what they are supposed to look like.

LOOK FOR OBVIOUS SIGNS of tampering, such as broken seals over access cover plates or screws, odd/ different cabling, or new devices or features you don’t recognize. The Council’s guide (referenced below) can help.

PROTECT TERMINALS. Keep them out of customers’ reach when not in use and obscure their screens from public view. Make sure your payment terminals are secure before you close your shop for the day, including any devices that read your customers’ payment cards or accept their personal identification numbers (PINs).

CONTROL REPAIRS. Only allow payment terminal repairs from authorized repair personnel, and only if you are expecting them. Tell your staff too.

CALL your payment terminal vendor or merchant bank immediately if you suspect anything!

“Skimming devices” sweep up your customers’ card data as it enters a payment terminal. It’s vital that you and your staff know how to spot a skimming device.

Click here to download your copy of the guide.

For more information on this topic or other point of sale and payment concerns, call us at 907-243-2683.  Or fill out the form below and one of our representatives will contact you.

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About The Author

Lynn grew up in the point of sale and cash register industry working in the family business – and is now at the helm of Skurla's POS Solutions. She enjoys working with local Alaskan businesses, especially restaurants, grocery stores, and retail operations - helping them control costs and increase revenues through well managed point of sale solutions. Besides running the company, Lynn has also served on the Board of Directors, and as Chairman of the Board, for the Retail Solutions Provider Association. In her spare time, she loves cooking, camping and volunteering with organizations that are passionate about helping children.