Critical Message on Upgrading to iOS 11

     
Here is an important update from the team at MobileBytes:

 

MB POS 3.11 is now available for download on the App Store. Any merchants currently running iOS 11.2 should update to this version. Additionally any merchants planning to update to iOS version 11.2 should be sure to update to MB POS version 3.11 prior to performing the iOS update.

 This is critical, as there is an issue with iOS 11.2 and the POS won't run.

Read the original articles below:
 
As of 10/19/17 from MobileBytes:
 

"As of today, 31% of our installed iPads are running iOS 11. We are aware of a very rare 'edge case' crash when running MB POS with iOS 11 and are working on a patch for a future release. 

 Keep in mind there is no benefit to merchants for running iOS 11 vs iOS 10. Resellers should not feel compelled to upgrade existing iPads to iOS 11. Newly purchased iPads that come pre-installed are fine to run in sites where iOS 10 is installed on other iPads. "

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iOS 11 Release, Tuesday, September 19th
 

"Tomorrow, September 19th, is the official release of Apple’s latest mobile operating system, iOS 11. We have been testing MB POS on pre-release versions of iOS 11for several weeks and while our testing has MB POS operating as designed, there is still potential for undiscovered compatibility issues. Therefore, we recommend waiting to install iOS 11 on production tablets until we have a larger base of iPads running MB POS on iOS 11 for a longer period of time."

For any questions, please contact our support team at 907-243-2683.

Contact our Customer Support Department

About The Author

Lynn literally grew up in the point of sale and cash register industry – and is now at the helm of the family business. She enjoys working with local Alaskan businesses, especially restaurants, grocery stores, and retail operations - helping them control costs and increase revenues through well managed point of sale solutions. Besides running the company, Lynn has also served on the Board of Directors, and as Chairman of the Board, for the Retail Solutions Provider Association.

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