'Tis the Season for Gift Cards!

By Thomas Greenman | Oct 10, 2018 3:57:25 PM

The holidays are fast approaching, and your customers will be looking for gift cards to give to their family and friends – do you have enough to meet their demand? Typical turn around times takes around 2-4 weeks from time of order, but the closer it gets to the holidays, these lead times can double.

If you don’t take gift cards, keep reading below or click here to learn a few reasons on why you should!

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New Features (Including Scheduling & Clock-in Messages) Available in MobileBytes Point of Sale Version 3.29

By Lynn Skurla Perkins | Aug 17, 2018 12:34:54 PM

This version is compatible with MB Point of Sale versions greater than 3.0 and can be installed at any time. It contains the following features and fixes: 

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New Features Now Available in MobileBytes Point of Sale Version 3.28

By Lynn Skurla Perkins | Jul 30, 2018 4:11:59 PM

This version is compatible with MB Point of Sale versions greater than 3.0 and can be installed at any time. It contains the following features and fixes: 

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New Tip Out Feature - Available in MobileBytes Version 3.27

By Lynn Skurla Perkins | Jul 16, 2018 9:27:18 AM

Tip Outs Features Now Available in MB POS version 3.27.  

The Tip Out feature allows a percentage of a staff member’s net sales, gross sales or tips to be allocated directly to another staff member or to a group pool. You can configure tip out types to be either suggested or automatic.

Suggested tip outs will appear on the server checkout with the suggested dollar amount that should be tipped out to each tip out type that has been configured. Automatic tip out types will appear on the server checkout and automatically deduct the total tip out from the total tips that are due to that staff member.  Read below for information on how to set up Tip Outs for your restaurant.

(As always, check with the Department of Labor for regulations and requirements.)

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New MobileBytes Back End Features

By Lynn Skurla Perkins | Jun 28, 2018 10:23:58 AM

The MobileBytes product continues to get better and better - just check out the back end features on the Admin Portal:

  • Audit Trail for setup changes on most items. We will be adding more areas to capture changes in the future
  • Different schedules for Online Ordering Delivery / Carryout
  • Menu Import / Export tool
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MobileBytes POS version 3.22

By Lynn Skurla Perkins | May 29, 2018 3:11:06 PM
MobileBytes POS version 3.22 is now available on the App Store   
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MobileBytes POS version 3.20

By Lynn Skurla Perkins | May 8, 2018 10:51:36 AM
MobileBytes POS version 3.20 is now available on the App Store   
 

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features and fixes:

Light Theme device option

    • Display Format option to roll-up items with different seats
    • Miscellaneous fixes and improvements
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MobileBytes POS version 3.19

By Lynn Skurla Perkins | Apr 17, 2018 12:00:00 AM
MobileBytes POS version 3.19 is now available on the App Store   
 

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features and fixes: 

  • Display Format option to Show Room Name in Red for impact printers
  • Print "Additional Tip" on Credit Card slips if a service charge is already applied
  • Fix for Monetary gateway Gift Card tips
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MobileBytes POS version 3.18 Adds Tipping on Gift Cards

By Lynn Skurla Perkins | Apr 11, 2018 12:00:00 AM
MobileBytes POS version 3.18 is now available on the App Store   

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features and fixes: 


  • Supports tipping on gift cards processed through BridgePay
  • Supports EMV transactions through Monetary
  • Provides enhanced functionality for House Account payments & balances
  • Allows users to pull up a check via barcode scan
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MobileBytes POS version 3.17 with KDS All Day Feature

By Lynn Skurla Perkins | Mar 25, 2018 9:31:19 AM
MobileBytes POS version 3.17 is now available on the App Store  
 

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features and fixes: 

  • KDS (Kitchen Display System) All Day option - This display option allows the kitchen to see  a total of  menu items  so they can be made all at once.  Instead of having to count all the tickets, the kitchen could see the "all day" total and know that they need 18 orders of fries, for example.
  • Allow iPads to be restored from backups with MB POS already installed
  • Respect menu attributes sorting
  • Fix for keyboard hiding when inputting void and discount reasons
  • Fix for inability to tip on certain imported MB Gift cards
  • Fix for checkout with open tickets

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MobileBytes POS version 3.16 is now available

By Lynn Skurla Perkins | Mar 8, 2018 1:30:00 PM
MobileBytes POS version 3.16 is now available on the App Store  
 

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features and fixes: 

  • Support Auth/Capture credit card transactions on Monetary Gateway
  • Allow ticket search of credit cards by last or first name
  • Ensure held/future tickets get checked out once no longer held
  • Fix for receipt not printing tip from guest display
  • Fix for Scan to Pay payments potentially being overwritten
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Wow - MobileBytes Just Added Emailed Sales Reports!

By Lynn Skurla Perkins | Feb 27, 2018 3:13:04 PM

These guys just won't stop and the MobileBytes product just keeps getting better and better - Announcing Automated Email Sales Summary For Merchant Locations!

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MobileBytes POS version 3.15 - Now Available in the App Store

By Lynn Skurla Perkins | Feb 27, 2018 11:27:26 AM
MobileBytes POS version 3.15 is now available on the App Store  
 

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features and fixes: 

  • Allow ringing up the same ingredient multiple times on a single item/modifier
  • Room options to prompt for and require Guest #, Guest Name, or Phone
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MobileBytes POS version 3.14 and New Pax Reporting

By Lynn Skurla Perkins | Feb 16, 2018 1:29:02 PM
Payment Terminals Report

Merchants using PAX terminals for EMV can now view their transaction totals by terminal. This can help merchants easily reconcile their credit card batches. This report will only show for merchants currently running PAX devices.

MobileBytes POS version 3.14 is now available on the App Store

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MobileBytes POS versions 3.12 and 3.13 are now available on the App Store

By Lynn Skurla Perkins | Jan 24, 2018 2:00:59 PM

MobileBytes POS versions 3.12 and 3.13 are now available on the App Store.  These versions are compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time.  They contain the following features:

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MobileBytes POS version 3.11 is now available on the App Store

By Lynn Skurla Perkins | Dec 7, 2017 11:25:44 AM

MobileBytes POS version 3.11 is now available on the App Store.  This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time.  It contains the following features:

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MobileBytes Self-Order Kiosk version 1.2 is available on the App Store

By Lynn Skurla Perkins | Nov 27, 2017 9:28:17 AM

MobileBytes Self-Order Kiosk version 1.2 is now available on the App Store

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MobileBytes POS version 3.9 is now available on the App Store

By Lynn Skurla Perkins | Nov 27, 2017 9:23:37 AM

Maintenance Update - MB POS version 3.9 is now available on the App Store

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Caller ID with MobileBytes

By Lynn Skurla Perkins | Nov 1, 2017 10:15:00 AM

Know which customer is calling before you even pick up the phone!

With MobileBytes, when a call comes in, your POS device will automatically pull up the customer profile associated with the phone number.  

With Caller ID, connect your phone system to MobileBytes Point of Sale’s customer database to know who is calling your restaurant to place an order. When a call comes in, your POS device will automatically pull up the customer profile associated with the phone number. Save time by quickly choosing items from the customer’s order history and using saved address information for deliveries.

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MobileBytes POS version 3.8 is now available on the App Store

By Lynn Skurla Perkins | Oct 31, 2017 9:31:47 AM

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features: This version is compatible with MB POS versions greater than 3.0 and can be installed at any time. It contains the following features:T

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MobileBytes POS version 3.7 is now available on the App Store

By Lynn Skurla Perkins | Oct 11, 2017 12:35:31 PM

This version is compatible with MobileBytes POS versions greater than 3.0 and can be installed at any time. It contains the following features: 

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This Loyalty Program is Genius - and Easy to Use

By Lynn Skurla Perkins | Sep 28, 2017 10:48:03 AM

You know you need to implement a loyalty program in your restaurant - but never got around to it for many reasons - not enough time, where do I begin, how do I market it, etc.

Research shows that consumers want and will use loyalty programs - and if done right, a loyalty program will bring your customer back to your restaurant.

Programs needs to be easy to use and engage your customer.  No one wants to carry around a plastic card anymore.  And to be honest, no one really wants to spend the time to give their server or cashier their information to enter their loyalty points.

So this is why I think the MobileBytes Loyalty Program is genius - it's called Scan for Points - customers simply scan the receipt with their phones.  Boom! Points collected.  And the program is free - yes, free - included with your MobileBytes system.

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MobileBytes Wins Retail Solutions Providers Association Award of Excellence for Software!

By Lynn Skurla Perkins | Aug 8, 2017 1:07:52 PM

Big shout out to the MobileBytes team!  Every year the Retail Solutions Providers Association presents awards to outstanding companies in the Point of Sale industry.  Today, MobileBytes was presented with an Award of Excellence for Software!  We are proud to be a partner with this team!

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MobileBytes Introduces Affordable Self-Order Kiosk

By Lynn Skurla Perkins | Aug 8, 2017 12:25:36 PM

MobileBytes is introducing a fully integrated kiosk ordering system independent restaurants can actually afford.

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Big Data - What is the Big Deal?

By Lynn Skurla Perkins | May 19, 2017 3:53:07 PM

Seem like we hear about Big Data everywhere these days.

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Implementing EMV is Simple with MobileBytes

By Lynn Skurla Perkins | May 15, 2017 3:33:44 PM

If you are in the restaurant industry, you may have heard the war stories about implementing EMV in the U.S.  As you go through your mental list of places you shop and dine - how many actually have the new CHIP readers integrated into their point of sale system? And of those that do - how many actually work? Lots of places have them, but the CHIP reader is still not available for use.

 In the Point of Sale world, mass confusion abounds. In my experience as the CEO of Skurla’s POS Solutions, many of the major Point of Sale providers STILL don't have an EMV solution that works. Or maybe they have a solution that works for some kinds of payment types, but not others.

 

 For a while, it seemed that we were uninstalling and reinstalling more EMV solutions than we had successfully installed. Hundreds of man hours have been wasted on trying to get solutions working - and some still don't work! Our customers were frustrated, and we were pulling our hair out.

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MobileBytes Introduces - Redeem Loyalty Points for Online Orders

By Lynn Skurla Perkins | May 10, 2017 11:37:14 AM

New Online Ordering Features that MobileBytes Customers Have Been Requesting!

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MobileBytes Introduces - New Online Ordering Features

By Lynn Skurla Perkins | Apr 28, 2017 5:42:07 PM

New Online Ordering Features that MobileBytesCustomers Have Been Requesting!

  • Online menu schedule overrides - Restaurants can now set up online menu schedule overrides for specific dates. Schedule overrides are set up the same way as the standard online menu schedules, attaching a menu group or no group to a time period. Adding an override schedule for a date will completely override the normal online ordering hours for that day.
  • Tipping - Users can now add a tip to their order before submitting. If the restaurant is using Sale & Adjust for online transactions, two new options will appear on the Online Ordering setup page: “Carryout Tips Allowed” and “Delivery Tips Allowed.” Enabling either of these options will show tip options to the online ordering user during the checkout process, using the tip defaults from the assigned room if they are set.
  • Pricing overrides - Online ordering now respects pricing override schedules and rules. Rules can be scheduled to take effect on a specific day/time, in a specific date range, or only in specific rooms. Rules are applied by sort order, so if there are overlapping rules, the first in the list will get applied first. Scheduled rules will only take effect if the user’s pickup/delivery time (minus the order type’s lead time) and the time the user is placing the order (meaning the user’s browser time) are both within the timeframe for a scheduled rule, essentially preventing users from getting scheduled pricing on future orders. Users will be able to see the rule applied to an item/size if a Short Identifier is present on the rule, otherwise, the rule be applied discretely, which is the same behavior as the POS.
  • Auto apply adjustments - Auto apply ticket adjustments with a party size rule of either 0 or 1 are now applied to online orders during checkout. If the adjustment is set as room specific, it will only apply to the order if it is set up in a room associated with the order’s type (ie Carryout/Delivery).
  • Item stock - Online ordering now respects item stock quantities. Items that are out of stock are disabled and cannot be clicked or added. Items with limited quantity say so, and the number that can be added to the cart is limited to that number. Ingredients attached to subitems with stock limits will also affect the availability of the parent item.
  • Payment type added to confirmation emails - Payment type has been added to the online order confirmation emails. It will display as either “Pay in person” if the payment type is pay in person or “Paid online” if the payment type is a new card or a saved payment method.
  • Online ordering experience feedback - Online ordering experience feedback is being collected on submitted orders. Once an order has been submitted, the user will see an option to rate their online ordering experience. They can choose between 1 and 5 stars and add an optional comment. If no stars are selected, the feedback cannot be submitted. General online ordering feedback can now be submitted as well. The page footer has been redesigned to include a link that says “Give us Feedback.” Clicking this will present a text entry form for the user to send us general feedback or issues at any point during the ordering process. User feedback is specifically for the MobileBytes team to gather data to help us improve online ordering as much as possible. There is no report for our merchants to see this data.

Please let us know if you have questions or need additional information.

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MobileBytes Introduces - NEW Labor Categories!

By Lynn Skurla Perkins | Mar 29, 2017 8:01:18 AM

MobileBytesPOS now supports reporting of labor cost into categories. This allows restaurants to track labor separately for people working in broad categories. A simple example would be Front of House and Back of House. In the MB POS backend under locations, you’ll see a new “Labor Categories” option. This is where you create categories and assign job types. You can also assign a fixed cost value to account for salaried managers.  See below for setup and reporting examples.

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MobileBytes POS New Version 2.27 is available in the App Store

By Lynn Skurla Perkins | Mar 14, 2017 8:55:53 AM

Hotfix 2.27 is compatible with MobileBytes POS versions greater than 2.22 and can be installed at any time. It contains a fix for the following issue reported in version 2.26:

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MobileBytes POS New Version 2.26 is available in the App Store

By Lynn Skurla Perkins | Mar 8, 2017 8:50:16 AM

This new version is compatible with MobileBytes POS versions greater than 2.22 .  It contains the following enhancements and fixes:

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New Feature Alert! Internal Gift Cards

By Thomas Greenman | Mar 7, 2017 2:22:09 PM

Mobilebytes Adds Free Internal Gift Card Program

Not one to rest on their laurels, Mobilebytes continues to bring more value to their POS by adding another feature:  a Free Internal Gift Card Program!  No longer do you have to pay for integration or another monthly fee, selling and redeeming is right at your fingertips for free.

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MobileBytes Safely Navigates Cloud Services Outage

By Lynn Skurla Perkins | Mar 6, 2017 2:41:02 PM

Read the blog post from MobileBytes:

On Tuesday, February 28th, Amazon Web Services (AWS) experienced a significant outage in their US East Data Center, located in Virginia. MobileBytes, like many other companies, did experience the effects of the AWS Simple Storage Service (S3) outage. How did they perform during and after the outage?   Read the rest of the article below.

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MobileBytes Increases Login Security

By Lynn Skurla Perkins | Mar 2, 2017 12:12:51 PM

MobileBytes has updated the new account and account user creation flow as well as password requirements for access to admin.mobilebytes.com.  This security update will go into effect in the next month.

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MobileBytes Wants to Feature Your Restaurant!

By Lynn Skurla Perkins | Feb 24, 2017 4:51:07 PM

MobileBytes loves hearing from their customers (and so do we!) - whether you’ve just started using the MobileByes POS system or have been with us for years and are installing the system in your latest restaurant expansion -- it’s great to hear how MobileBytes is benefiting your restaurants.

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MobileBytes POS New Version 2.25 is available in the App Store

By Lynn Skurla Perkins | Feb 17, 2017 10:55:55 AM

This new version is compatible with MobileBytes POS versions greater than 2.22 .  It contains the following enhancements and fixes:

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Future Orders for MobileBytes Online Ordering

By Lynn Skurla Perkins | Feb 9, 2017 10:00:37 AM

Future Orders with MobileBytes Online Ordering:  Guests may now place orders for a future date. In order to make this possible, guests choose order type and order time before adding items to their cart. The allowed number of days into the future for which ordering is allowed can be adjusted for each restaurant by editing the online ordering options in the MobileBytes backend settings.

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MobileBytes Video Learning - Time Punch Management

By Lynn Skurla Perkins | Jan 24, 2017 3:18:16 PM

Time Punch Management

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MobileBytes Announces Credit Card Sale/Adjust Feature

By Lynn Skurla Perkins | Jan 24, 2017 3:01:00 PM

New Features:

MobileBytes POS Announces Credit Card Adjustment - Sale and Adjust Update for BridgePay Users!

Requiring merchants to add a tip to all credit card transactions when using the BridgePay gateway was very challenging at the end of the day, especially for merchants that do not accept tips from their customers. In response, MobileBytes has added the Sale/Adjust functionality for performing credit card transactions through BridgePay. Sale/Adjust transactions do not require a tip to batch, so merchants who do not accept tips, or merchants who do not want to have to put a $0.00 tip on every non-tipped transaction, can benefit from the new option*. Please note that Sale/Adjust is limited to certain processors listed on the BridgePay Network Certification Matrix, and is only available for locations running version 2.24.

*Please note that merchants who wish to accept tips and run Sale/Adjust transactions must have their tips entered PRIOR to the batch running, as any tips attempted after the autobatch time will not be processed.

If you have any questions,

please contact support at 907-243-2683.

 

Learn More About MobileBytes

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MobileBytes Version 2.24 available on January 17, 2017

By Lynn Skurla Perkins | Jan 17, 2017 9:46:49 AM

The MobileBytes Update to 2.24:

  • This version is compatible with MB POS versions greater than 2.22 and can be installed at any time. This update contains the following  new features, enhancements and fixes:
  • New “Reload Past Tickets” feature allows for reprinting receipts from previous days
  • New Customer Receipt option allows you to choose between three body font sizes
  • New Pricing rules option added which allows rules to affect modifiers
  • New Room option allows you to set Auto Close Paid - All, except credit cards
  • New Display Format option: Required Kitchen Group, allows for conditional kitchen printing
  • New Display Format option: Show Guest Count
  • Now printing Service Charge amounts on credit card slips
  • Added support for guest-facing line displays and weight scale

Before updating, if you have any questions,

please contact support at 907-243-2683.

 

Learn More About MobileBytes

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New Online Ordering Layout and Promo Codes

By Lynn Skurla Perkins | Jan 5, 2017 8:43:12 AM

New Features for MobileBytes iPad POS:

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Announcing MobileBytes Scan for Points!

By Lynn Skurla Perkins | Dec 16, 2016 10:38:32 AM

Enhance any restaurant experience with MobileBytes guest engagement app:

The MobileBytes app for iPhone and Android allows restaurant guests to interact directly with MobileBytes POS. Guests can now scan their receipts to earn points and rewards, and every scanned receipt is automatically saved in the app’s history allowing users to look back at their previous orders. MobileBytes makes it easy to explore and discover other participating restaurants where they can scan, earn rewards, and be greeted with a custom iBeacon notification when they enter the restaurant.

  • Scan guest receipts to earn Points & Rewards
  • Keep track of past orders
  • Explore new restaurants
  • Receive a welcome message when entering a participating restaurant
  • and much more!

Loyal guests will now have the ability to scan a barcode attached to their transaction receipt to earn points. Guests will no longer need to remember to inform restaurant staff they are loyal customers before paying for their order. Their receipt is their reminder that points are available for their purchase, and their MobileBytes loyalty app will scan and keep track of all points and rewards for every participating MB POS restaurant where they dine. Anytime a receipt is scanned, a copy of the receipt is automatically saved along with a display of points awarded for each purchase. Guests can still use their phone number to attach themselves to tickets but scanning makes this optional rather than required.

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New MobileBytes Enclosures: VAULT

By Thomas Greenman | Dec 16, 2016 10:08:10 AM

 

Our first generation of enclosures were made my NClose.  They were hardened plastic and worked well, but could sometimes cause charging or swipe card issues via the extension cables it used.  Our customers asked for a better solution and a direct result of that need is the VAULT enclosures.

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New MobileBytes Hardware & EMV Options

By Thomas Greenman | Dec 16, 2016 9:28:24 AM

EMV Chip Processing Comes to MobileBytes!

MobileBytes has released support for EMV Chip card processing.  Utilizing PAX Payment terminals, adding EMV processing couldn't be any easier.  EMV not only helps you avoid chargebacks for EMV transactions on non EMV equipment, but also provides a higher level of security.

How does it work?

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