Understanding the TLS Issue & Why Your Credit Cards May Stop Working!

By Lynn Skurla Perkins | Apr 30, 2018 12:00:00 AM

Yes, credit cards may stop working on your point of sale system this summer!  We are providing you with more information on this important issue - please take a moment to read.

First some definitions and background on this topic:

TLS: Transport Layer Security (TLS) is a cryptographic protocol used to establish a secure communications channel between two systems.

SSL: Secure Sockets Layer (SSL) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private.

On Feb. 13, 2015, the PCI Security Standards Council announced that SSL, a protocol designed to ensure that data provided between a web server and a web browser, such as credit card information, remains secure - is no longer an acceptable way to provide strong cryptography, due to a number of known fundamental vulnerabilities. The deadline is June 30, 2018. 

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PCI Council Announces Changes to Qualified Integrators & Resellers Program

By Lynn Skurla Perkins | Mar 25, 2018 7:13:20 PM

In March, the PCI Security Standards Council (PCI SSC) announced new changes to the PCI Qualified Integrators and Resellers (QIR) Program in response to industry feedback and data breach report findings. The program changes are designed to increase the number of QIRs and equip them to help merchants reduce risk by mitigating the leading causes of payment data breaches. 

The PCI SSC QIR program offers specialized data security training and certification to individuals that install, configure and/or support payment systems. PCI SSC maintains a listing of PCI QIRs on its website for merchants to use in identifying and selecting trusted partners. Since the program was established in 2012, breach reports highlight that smaller merchants are increasingly under attack, and that the majority of merchant payment data breaches could be prevented by addressing three critical issues: insecure remote access, weak password practices and outdated and unpatched software.

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TLS Reminder and Update

By Lynn Skurla Perkins | Mar 25, 2018 5:59:02 PM

We don't want to sound like a broken record, but please remember these important notices regarding your system and the TLS update.  As of today, the new date for updating has changed to June 30th - but we don't recommend waiting.

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Reminder - Time Critical Action Required for MICROS e7 Customers!

By Lynn Skurla Perkins | Feb 27, 2018 5:14:22 PM

As communicated back in last year, Oracle is not longer actively supporting e7, and particularly e7 with WS4's. On April 15th of this year, the encryption protocol that your credit card processing gateway uses will no longer accept any inbound communications (i.e. accept credit cards) that are not TLS 1.2 or higher.   

If you have all Workstation 5s, just a software update is required.

If you have any Workstation 4's - they must be replaced!

Click this link to see if you have any Workstation 4's in your system!

FAQ: - Read Below

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Reminder - Time Critical Action Required for MICROS 3700 Customers!

By Lynn Skurla Perkins | Feb 27, 2018 5:13:02 PM

We have an identified an issue with your MICROS 3700 Point of Sale system that will prevent you from accepting credit cards unless you take corrective action.   

Note if you are using the Merchant Link Gateway - on April 15th of this year, the encryption protocol that your credit card processing gateway uses will no longer accept any inbound communications that are not TLS 1.2 or higher.  You MUST update your system before then. 

For other gateways, please contact your processor for deadlines/upgrade requirements.

FAQ: - Read Below

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Take 5 Minutes to Read About PCI & Security - It Could Save Your Business

By Lynn Skurla Perkins | Feb 20, 2018 7:18:00 AM

Data Breaches, ID Theft, Credit Card Breaches - we hear this all the time in the news.  And this is the last thing you as an owner or manager want to experience for your business!

Please take time to read this!  It could save your business!

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A Must Read for All Business Owners - How To Avoid Charge Backs

By Lynn Skurla Perkins | Jan 24, 2018 11:07:17 AM

If you accept credit cards in your business and want to avoid charge backs and/or reduce credit card fraud,  we strongly encourage you to read this article from TSYS, one of our favorite preferred credit card processors:

" Charge Backs, Why They Happen, How to Prevent Them"

Credit-Card-Security-000049484164_XXXLarge.jpg

See the list of the questions about charge backs answered in this article:

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Time Critical Action Required for MICROS 3700 Customers!

By Lynn Skurla Perkins | Jan 16, 2018 11:40:24 AM

We have an identified an issue with your MICROS 3700 Point of Sale system that will prevent you from accepting credit cards unless you take corrective action.   

Note if you are using the Merchant Link Gateway - on April 15th of this year, the encryption protocol that your credit card processing gateway uses will no longer accept any inbound communications that are not TLS 1.2 or higher.  You MUST update your system before then. 

For other gateways, please contact your processor for deadlines/upgrade requirements.

FAQ: - Read Below

Read More >

Time Critical Action Required for MICROS e7 Customers!

By Lynn Skurla Perkins | Jan 8, 2018 11:29:18 AM

As communicated back in last year, Oracle is not longer actively supporting e7, and particularly e7 with WS4's. On April 15th of this year, the encryption protocol that your credit card processing gateway uses will no longer accept any inbound communications (i.e. accept credit cards) that are not TLS 1.2 or higher.   

If you have all Workstation 5s, just a software update is required.

If you have any Workstation 4's - they must be replaced!

Click this link to see if you have any Workstation 4's in your system!

FAQ: - Read Below

Read More >

Update from the Paper Industry - January 5, 2018

By Lynn Skurla Perkins | Jan 5, 2018 11:14:00 AM

Thermal Paper Roll.jpg

Update from one of our major paper suppliers:

January 5, 2018 – Thermal paper supply continues to be allocated by the mills due to the on-going leuco dye shortage.  Mills continue to search for alternative sources of supply to meet customer demand.  These sources often come at a price premium driving up prices for thermal paper.  A thermal paper surcharge was just passed to the market and will be in effect at least through the first quarter of 2018.  

As of today, neither Chinese leuco dye plant has restarted production.  The exact date for the restart of the Chinese leuco dye plants is still unknown.  When they resume manufacturing, the supply chain is expected to take months to fill.  As such, we currently project supply will remain allocated through the first half of 2018.

Our strategy with respect to thermal paper supply continues to keep Iconex in the best possible position for paper availability. 

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