Paper Industry - Good News and Not So Great News

By Lynn Skurla Perkins | Dec 14, 2017 4:42:41 PM

So the good news first - the pricing of bond paper (non-thermal paper often used in kitchen printers) has gone down, and we have lowered our prices accordingly.   We like lowering our costs, and passing the savings on to our customers!

And now, for the not so great news from the thermal paper industry:

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Good to Know If You Use a Scanner At Your Restaurant's Retail Outlet

By Lynn Skurla Perkins | Dec 7, 2017 10:47:42 AM

If you use a scanner at your retail outlet in your restaurant, the State of Alaska has reminded us of the following:

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Discover Also Says "No More Signing on the Dotted Line"

By Lynn Skurla Perkins | Dec 6, 2017 11:11:39 AM

From a press release today:

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Striving for Better Communications - With Our New Phone System!

By Thomas Greenman | Nov 29, 2017 4:44:53 PM

Like most businesses, we are constantly looking for ways to improve. We have a flyer we have pinned up on the walls here that lists some of the key points we are looking to focus on for the year and one of these is: “Better communications with our customers.” 

As a technology provider, our phones are our life line to just about everything we do, whether it be assisting customers, working with vendors or communicating internally. We decided that it was time to invest in a new phone system, and we reached out to GCI for assistance in getting there.

Starting this month, our new CISCO 8800 series IP phones will be changing the way you hear from us. This new system features:

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Oracle Hospitality Advisory for MICROS e7 Customers

By Lynn Skurla Perkins | Nov 13, 2017 12:47:13 PM

Since Oracle’s purchase of MICROS and the completion of the existing MICROS Dealer program to the Oracle Partner Network, the e7 Point of Sale system has seen challenges in maintaining existing installations.

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MICROS Workstation 5 Terminals and Parts Discontinued

By Lynn Skurla Perkins | Nov 9, 2017 5:16:58 PM

Important Notice!  While the Workstation 5 has been a great work horse for many, many years - we wanted to remind everyone that Oracle has discontinued parts and support for this product.  We have limited access to used workstations and used parts.  If you are a 3700 customer, please read about the new Workstation 6 product line.  

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Don't Forget to "Fall Back" on Sunday - Change Your Clocks, Change Your Batteries

By Lynn Skurla Perkins | Oct 31, 2017 9:18:43 AM

Daylight Savings Time ends Sunday, November 5th.  Don't forget to set your clocks back so that you can get that extra hour of sleep!

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Mastercard Says "No More Signing on the Dotted Line"

By Lynn Skurla Perkins | Oct 26, 2017 8:23:27 AM

I just read an article by Linda Kirkpatrick - Executive Vice President, U.S. Market Development at Mastercard - "No More Signing on the Dotted Line".

According to the article, Mastercard will no longer require signatures at checkout for any credit or debit purchases in Canada and the U.S. starting April 2018.  Right now the card brands (VISA, Mastercard, Discover, American Express) have thresholds for transactions that don't require a signature, typically $50.  But starting next April, Mastercard won't require a signature for any retail transactions at checkout.  I imagine that the other card brands will follow suit at some point.

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He Answers to Many Names, Just Not Tom

By Lynn Skurla Perkins | Oct 23, 2017 4:37:11 PM

Thomas Greenman came to Skurla's 9 years ago from Alabama.   (How weird is it that we have two employees from Alabama - yes, Jesse hails from that state, too.)  Thomas was originally hired as our Service Coordinator, moved up to Service Manager, then Operations and Sales.  

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Oracle (MICROS) Hospitality - Oracle Support Services Renewal

By Thomas Greenman | Oct 16, 2017 12:25:31 PM

 It is that time of year again already - Oracle is sending out the renewal notices for their Support Services.   You should be seeing a copy of your renewal contract from us by the end of this month.  Deadline for payment/renewal is December 15th.  Below is information we sent out last year for information on the Oracle Support Services program:

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