New Oracle MICROS Help Desk Information

     

Skurla’s Point of Sale Solutions  is changing over to a new Oracle MICROS Help Desk partner effective October 31st, 2018. 

Some things to note on the change:support

  • This change is for Skurla’s customers who are using Oracle/MICROS only. All other systems, including MobileBytes are unaffected.
  • The direct number for the Help Desk is 907-331-6627, 7 days a week, 5 a.m.-9 p.m. Alaska Standard Time (phone support only). The number for after-hours support is 907-331-6628.  Our Onsite or in-shop hours are still our normal business hours which are Monday-Friday, 8 a.m. -5 p.m.
  • Email support: support@skurlas.com, hours are our normal business hours. Please note that support via email is provided on a Next Business Day basis.

If you’d like more information or would like to update your contract information, please email support@skurlas.com.

Contact our Customer Support Department

About The Author

Sales and Operation's Manager for Skurla's POS Solutions, Thomas been with the company for over 10 years. He loves working with our customers and bringing more value to our partnerships. Being in the IT field for over 20 years, he is also an ETA CPP as well as a PCI SSC Qualified Integrator and Reseller (QIR). But don't let all that intimidate you - he is still a down to earth person who will take the time help you out, answer your questions and get you in a solution that works for you! Connect with Thomas on LinkedIn: www.linkedin.com/in/thomas-greenman-33233a108/