Oracle Hospitality Advisory for MICROS e7 Customers

     

Since Oracle’s purchase of MICROS and the completion of the existing MICROS Dealer program to the Oracle Partner Network, the e7 Point of Sale system has seen challenges in maintaining existing installations.

Oracle no longer has parts for MICROS Workstation 4, Workstation 4LX, Workstation 5, Workstation 5A models.  These models are also no longer sold from Oracle and no new stock is available.  Also, the e7 system itself, which has been around for 10+ years, is no longer under active development by Oracle.  Current Oracle workstations have yet to be included in support for e7 and there does not appear to be any plans within the Oracle Hospitality road map to include them in any future software patches.  With these two factors, long term use of e7 is unsustainable. In the interim, Skurla’s is currently buying back a limited amount of hardware to be used for spare parts for our existing customers.

Regardless of the myriad changes in technology, Skurla’s prides itself on being long term partners with our customers. Because of this, we are advising our e7 customers to plan on upgrading to the 3700 system or replacing their system with our newer, iPad based Point of Sale systems or other cost-effective solutions.

We understand that this is a challenge and our friendly team of experts is ready to assist you in your transition.  907-243-2683


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About The Author

Lynn literally grew up in the point of sale and cash register industry – and is now at the helm of the family business. She enjoys working with local Alaskan businesses, especially restaurants, grocery stores, and retail operations - helping them control costs and increase revenues through well managed point of sale solutions. Besides running the company, Lynn has also served on the Board of Directors, and as Chairman of the Board, for the Retail Solutions Provider Association.