Point of Sale Resource for Businesses in Alaska

Providing More Value

Jun 16, 2021 1:32:28 PM / by Thomas Greenman posted in Point of Sale as a Service, Providing More Value, Credit Card Processing, No Fees, PaaS

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The other day, someone asked me about our labor rates.  If I were to try to give you our rates right off the top of my head, it’d be a vague recollection of a rate from a few years ago.  Why?  Most of our customers are on PaaS (Point of Sale as a Service) agreements, where service is included for most issues. It’s a rare occasion that they get billed. 

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How Much $ Can Surcharging/NCA Save You? Funny You Should Ask…

May 14, 2021 3:26:54 PM / by Thomas Greenman posted in Surcharging, EdgeServ POS, Non-Cash Adjustment

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NCA LaughingFinding ways to save money in your business can be a real challenge.

One of the methods Skurla’s has in it’s toolbox is surcharging or non-cash adjustment (NCA for short). It is a simple way of passing on (or sharing) the costs of credit card processing to customers  who don’t want to pay cash. Our point of sale system can automatically add a fee of  up to 3.99% to all card based transactions. The end result is that a majority of your credit card fees are eliminated or drastically reduced.

Well then, you ask, how much can surcharging/NCA save me?

The answer: Take your current monthly credit card fees - multiply that by 12. That’s your yearly savings! 🤣

But seriously, while NCA can’t always remove ALL of your fees, it can reduce the majority of them.  Even more if you are a business that doesn’t take tips. Couple that with a free or heavily subsidized, feature rich POS, and you may just be laughing all the way to bank.

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Staff Shortage? - Here is How Your Point of Sale Can Help

May 12, 2021 4:14:39 PM / by Lynn Skurla Perkins posted in online ordering, Pay at the Table, EdgeServ POS, Labor Costs

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Everywhere we turn, it seems like restaurants are struggling to find employees.  We are hearing stories of having to reduce hours, postpone openings, closing on days they don't have enough employees to run the business, etc.

Between COVID concerns and staff shortages, restaurateurs are really having to work extra hard these days to keep their doors open.

Below are some ideas to help reduce staffing needs, save time, and lower costs.

Use your point of sale for order taking and cashiering - with dine-in, online ordering, pay at the table web menus, and other time saving features.

Let's take a closer look at dine-in, as an example:

The customer simply scans a QR code on the table, places and pays for their order on their phone - eliminating the need for a dedicated server to attend to that table.  

The same goes for online ordering - the customer places the order, freeing up staff from answering phones and entering orders into the point of sale system.

With pay at the table, you can reduce staff at cashier or hostess payment stations, freeing these employees for other tasks.

Use integrated web menus - place QR codes in key locations - the windows, on tables, or anywhere a customer is waiting.  And don't forget to place a link on your website and Facebook pages.  Using a web menu saves time and money - no need to print pages and pages of menus, reduce staff time bringing menus to the tables, etc.

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Skurla's Founder (my dad!) Turns 90 This Month

May 3, 2021 9:53:00 AM / by Lynn Skurla Perkins posted in Skurla's Point of Sale, Founder

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John Skurla turns 90 May 13th!  So I am writing this blog to honor my dad and the legacy he created for me, the Skurla's family, and his family and  network of friends and business associates.

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Worldwide Hardware Shortages, Delayed Lead Times Impacting Retailers

Apr 27, 2021 8:45:12 AM / by Lynn Skurla Perkins posted in ingenico, COVID-19 News, Point of Sale Hardware, Electronics Shortage

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We are continuing to receive notices from most of our hardware vendors, like the one below from Ingenico.
 
"COVID-19 is continuing to significantly affect electronics manufacturing in 2021. This is impacting not only the payment technology market but all companies in the technology manufacturing space, from automotive to smart phones, every sector is being impacted. The reality is that while available capacity remains constant, there is a global shortage of components used in semiconductor manufacturing due to the limited availability of raw materials. As a result, lead times are increasing to 6+ months across all sectors."
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Help with the Restaurant Revitalization Fund

Apr 22, 2021 4:03:55 PM / by Lynn Skurla Perkins posted in COVID Relief, Restaurant Revitalization Fund, SBA, RRF

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 In an effort to help the restaurant industry, the Retail Solutions Provider Association, has produced a webinar and distributed the related PowerPoint slides to help with understanding and applying for the Restaurant Revitalization Fund grants.  (Yes, this is a grant, and those that are eligible should apply.)

(Please note:  this is a rapidly evolving program - please check the SBA website frequently for updates!)

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Antimicrobial Covers From Our Friends at Star

Apr 21, 2021 8:23:25 AM / by Lynn Skurla Perkins posted in COVID-19 Safety, POS Supplies, Star

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ANTIMICROBIAL COVERS 

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Refer a Friend and Get Rewarded!

Apr 20, 2021 3:49:23 PM / by Thomas Greenman posted in Customer Loyalty, Referral, Customer Referral

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In a recent survey, completed by an independent 3rd party company, the results showed that 9 out of 10 of our customers would refer us to a friend or colleague.  And we know that there is nothing better than a happy customer that gives a referral! 

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