If you are like most folks, you have a handful of passwords that you reuse for all your online accounts. You may change a number or two when it’s expired, for example: Password1 gets changed to Password2, and so on. It’s very likely that some family and friends know some of your passwords too, like your WIFI and Netflix password. In a world full of hackers and breaches, you really are making their job all too easy.Read More >
You know the drill -
Please listen carefully as our options have changed.
Call 907-243-2683 during our normal business hours, M-F 8-5 p.m. (Alaska Time)
- For support, press 3
- For the office, press 4
(You can also now dial your party’s extension at any time.)
For after hours:
- If you need emergency MICROS support, please hang up and dial 855-412-2838.
- If you need emergency support on all other systems, press 3 to be connected. Or call 907-444-0559.
- To leave a message for the office for a call back on the next business day, press 4.
- If you need support for a call back on the next business day, press 5.
- To repeat these options, press 0.
If you don't love phone trees, you can also fill out the form below, and we can contact you!
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Update to the post earlier this month (see below).
Good news! We will be receiving 11 pallets of paper on July 3rd! Next time you come by our office, you will probably see stacks of paper lining our hallways!
Thank you for your understanding as we continue to work through this issue paper shortage issue.
(Unfortunately, vendors are raising their prices in the interim. We will monitor this closely, and hopefully after the shortages are resolved, prices will go back down to their normal levels.)
Earlier this year, we shared information about the global thermal paper shortage. Up to this point, we hadn't seen many changes in the industry that affected pricing or availability of paper rolls. However, that has now changed.Read More >
Earlier this year, we shared information about the global thermal paper shortage. Up to this point, we haven't seen many changes in the industry that affected pricing or availability of paper rolls. However, that has now changed. Paper vendors are warning of impending price increases and shortages. We have seen some prices quoted as much as $120 for a case of thermal paper and 2-3 weeks delay in receiving paper orders. Being Alaskans, we have the added difficulty of freight charges and long shipping times on heavy items, such as paper.
We know how critical it is for you to have a reliable supply of credit card paper and receipt paper at a reasonable price, and we are doing our best to work through this (hopefully) short term shortage.
The reality is that there will be price increases, and paper will need to be allocated and rationed at times. To help with the shortage, here are a few ideas to consider:Read More >
Traditionally, retail point of sale (POS) systems were primarily used to control cash and record sales. Retail has become more competitive than ever - consumers are using the Internet more than ever to research products, compare prices and shop online.
Today's point of sale systems use data in ways never possible before - and savvy business owners are learning what to do with that data to increase revenues, capture market share, become more competitive, while still controlling their costs and capturing vital sales information.Read More >
Traditionally, restaurant point of sale (POS) systems were primarily used to control cash and record sales.
Today's point of sale systems use data in ways never possible before - and savvy restaurant owners are learning what to do with that data to increase revenues, capture market share, become more competitive, while still controlling their costs and capturing vital sales information. Find out if you are able to answer some of the questions below:Read More >
In reference to last month's article about the TLS issue, we just want to remind everyone again that if you have not updated your point of sale system, most likely your integrated credit cards* will stop working in June. While the official deadline is June 30th, many gateways are proactively switching over before then.Read More >
Yes, credit cards may stop working on your point of sale system this summer! We are providing you with more information on this important issue - please take a moment to read.
First some definitions and background on this topic:
TLS: Transport Layer Security (TLS) is a cryptographic protocol used to establish a secure communications channel between two systems.
SSL: Secure Sockets Layer (SSL) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private.
On Feb. 13, 2015, the PCI Security Standards Council announced that SSL, a protocol designed to ensure that data provided between a web server and a web browser, such as credit card information, remains secure - is no longer an acceptable way to provide strong cryptography, due to a number of known fundamental vulnerabilities. The deadline is June 30, 2018.Read More >