Take 5 Minutes to Read About PCI & Security - It Could Save Your Business

By Lynn Skurla Perkins | Mar 1, 2018 7:11:38 AM

Data Breaches, ID Theft, Credit Card Breaches - we hear this all the time in the news.  And this is the last thing you as an owner or manager want to experience for your business!

Please take time to read this!  It could save your business!

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A Must Read for All Business Owners - How To Avoid Charge Backs

By Lynn Skurla Perkins | Jan 24, 2018 11:03:03 AM

If you accept credit cards in your business and want to avoid charge backs and/or reduce credit card fraud,  we strongly encourage you to read this article from TSYS, one of our favorite preferred credit card processors:

" Charge Backs, Why They Happen, How to Prevent Them"

See the list of the questions about charge backs answered in this article:

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Update from the Paper Industry - January 5, 2018

By Lynn Skurla Perkins | Jan 10, 2018 1:34:26 PM

Thermal Paper Roll.jpg

Update from one of our major paper suppliers:

January 5, 2018 – Thermal paper supply continues to be allocated by the mills due to the on-going leuco dye shortage.  Mills continue to search for alternative sources of supply to meet customer demand.  These sources often come at a price premium driving up prices for thermal paper.  A thermal paper surcharge was just passed to the market and will be in effect at least through the first quarter of 2018.  

As of today, neither Chinese leuco dye plant has restarted production.  The exact date for the restart of the Chinese leuco dye plants is still unknown.  When they resume manufacturing, the supply chain is expected to take months to fill.  As such, we currently project supply will remain allocated through the first half of 2018.

Our strategy with respect to thermal paper supply continues to keep Iconex in the best possible position for paper availability. 

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From All of Us at Skurla's - Happy New Year!

By Lynn Skurla Perkins | Dec 26, 2017 9:36:00 PM

We want to thank you for your continued support and business this past year - and wishing you the best for the New Year.

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Paper Industry - Good News and Not So Great News

By Lynn Skurla Perkins | Dec 14, 2017 4:39:29 PM

So the good news first - the pricing of bond paper (non-thermal paper often used in kitchen printers) has gone down, and we have lowered our prices accordingly.   We like lowering our costs, and passing the savings on to our customers!

And now, for the not so great news from the thermal paper industry:

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Good to Know If You Use a Scanner At Your Store or Retail Outlet

By Lynn Skurla Perkins | Dec 7, 2017 9:53:59 AM

If you use a scanner at your store, the State of Alaska has reminded us of the following:

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Discover Also Says "No More Signing on the Dotted Line"

By Lynn Skurla Perkins | Dec 6, 2017 11:05:49 AM

From a press release today:

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Striving for Better Communications - With Our New Phone System!

By Thomas Greenman | Nov 29, 2017 4:20:43 PM

Like most businesses, we are constantly looking for ways to improve. We have a flyer we have pinned up on the walls here that lists some of the key points we are looking to focus on for the year and one of these is: “Better communications with our customers.” 

As a technology provider, our phones are our life line to just about everything we do, whether it be assisting customers, working with vendors or communicating internally. We decided that it was time to invest in a new phone system, and we reached out to GCI for assistance in getting there.

Starting this month, our new CISCO 8800 series IP phones will be changing the way you hear from us. This new system features:

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Don't Forget to "Fall Back" on Sunday - Change Your Clocks, Change Your Batteries

By Lynn Skurla Perkins | Oct 31, 2017 9:07:15 AM

Daylight Savings Time ends Sunday, November 5th.  Don't forget to set your clocks back so that you can get that extra hour of sleep!

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What is New and Trending with Point of Sale Systems

By Lynn Skurla Perkins | Oct 26, 2017 2:30:52 PM

Runningrestaurants.com, along with their sister site, RestaurantReport.com, is dedicated to helping independent restaurants be more profitable and successful.   They recently interviewed Jordan Statt, VP of Business Development at MobileBytesabout what is new and trending with point of sale systems.

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