EdgeServ POS Releases Version 2020.5 with Pay at the Table Applications, Utilizing the PAX A920
To continually improve ourselves and our service, we are completing a series of professional development workshops, facilitated by Jim Roddy, from the Retail Solutions Providers Association.
The first series is centered on Customer Service. In the last session, we read the book, Raving Fans, A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowes.
I thought I would share some of the highlights of this book to share with our customers:
MEDICINE HAT, AB and ANCHORAGE, AK – Auto-Star Compusystems Inc., an innovative developer of grocery software, and Skurla’s POS Solutions, Alaska’s premier POS and IT solution provider, are excited to announce an integration with the Star-Plus point of sale and Alaska eWIC program.
The solution provides retailers an efficient method of accepting eWIC cards, while offering WIC participants a number of benefits including:
- A quick and convenient checkout experience
- Increased privacy and security
- Improved customer service
- Fewer errors and loss due to unsigned or expired checks
- The ability to purchase items over multiple visits
The Alaska eWIC card looks like a debit card and can be used to purchase WIC approved foods. With eWIC integrated directly into the retailers point of sale, the system will automatically check the balance on the customer's card and verify that the purchases are WIC eligible.
The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, infants, and children up to age five. The USDA requires that all states implement electronic benefit transfer (EBT) for WIC program benefits by October 1st, 2020. For more information on the Alaska eWIC program, please visit http://dhss.alaska.gov/dpa/Pages/nutri/wic/eWIC.aspx.
Now that summer is over, we are taking time to reflect on some of the cool things that happened these last few months.
Summer activities in Alaska are all about getting the most out of the outdoors:
fishing, camping, and hiking, and eating outdoors. However, the pandemic put some hitches in our Alaskan summer, including our dining experiences. COVID-19 has changed many things, but Alaskans are known for their resiliency and ingenuity, even before experiencing a global pandemic. And, as Alaskans, we have found ways to adapt, while still enjoying our summer dining staples, like having pizza at Moose’s Tooth and Bear Tooth.
For your point of sale supply needs, we offer delivery, curbside pickup and old-fashioned USPS for shipment methods! And you can order them online!
Our office will be closed on Monday, September 7th, to observe Labor Day.
However, we understand the importance of customer service and issues that may arise during the holiday.
If you have an emergency, please call us at 243-2683 and follow the prompts to page our after hours technician.
For support hours and information, click here.
Have a safe holiday weekend - from the team at Skurla's!
We all know that retaining customers is one of the most valuable ways to build your business.
“Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” – Chip Bell